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Moble newsfeed issues (7)


02-06-2016 07:30 PM #1 timppp (Member)
Moble newsfeed issues

Anybody knows recent issues with facebook mobile newsfeed traffic?
Recently started FB mobile newsfeed + desktop newsfeed. Partner network is disabled.
Flow: Facebook->Cloacker->Tracker->LP->Offer
Cloacker works in 301 redirect mode.
LPs are 100% previously tested and works correctly.
Web traffic works well on this campaign. But mobile has zero LP CTR.
Looks like facebook mobile app's web client blocks something, but I tested my ad on smartphone in facebook client, everything works well.
Ad delivery is tested on two different ad accounts with previous spendings, so this is not account issue.


02-06-2016 07:40 PM #2 bobliu (Member)

How much traffic have you sent to mobile? Is your tracker logging the same amount of clicks?

Very hard to tell, without looking at the code. I would check to see how long mobile are staying on the LP/verify UA's to see what phones are being used/test in these phones to see if a compatibility issue breaks a button or tracking.


02-07-2016 05:54 PM #3 timppp (Member)

100+ clicks, zero LP CTR.
I've got a recomendation to change lp hosting ip and domain name, sometimes it may result warnings in FB mobile clients.
I'll drop an update here when tests will be completed.


02-11-2016 04:37 AM #4 bobliu (Member)

You get this sorted out?


02-22-2016 10:07 PM #5 timppp (Member)

Still in progress. Changing ip and hostname doesn't help. No linkshim urls in referers, so it still needs some research. Strange that nobody knows what's happening. Couple of guys PMed me in skype with same problem.
Another account with different campaigns runs well. Looks like account issue. Plan to copy problematic campaign from one acc to another.


02-22-2016 11:28 PM #6 newguy (Member)

I am new to the Forum but have the exact same issue. My main reason for joining this forum was to try and sort out this issue and learn new campaign info.

I know 3 other people in the same niche I am in running the same offers and exact problem. With my tracking I find that my opt in on mobile is awesome with exception of one browser. Google Mobile Chrome is the problem it appears, all others are running with amazing conversion rates into leads. I was getting 30% opt in rates until the past few weeks now I am getting only 8% opt in rate from anything Mobile Chrome.

I have tried new landing pages, new domains, using my Voluum tracking, not using the tracking, almost everything and cannot figure it out. I cannot imagine FB is giving a warning message or anything since all other mobile browsers convert really well. I will tell you that this only happens with Ad traffic as my on fan page landers from the same browser visitors conversions are over 40% minimum.

Lets get this sorted out.. I been pulling my hair out for a week. Not sure I can post a link in here but I also found articles about Google Chrome updating Mobile Browser default setting to not allow ads as of February 03rd.... I still don't get what is going on since I am not promoting ads, just a squeeze page and a bridge page. Also if it makes a difference.. my referring connections are showing 5 times the amount of connections to be "cable" as opposed to "mobile" and I am not sure what that means really as it just changed over the past month. I welcome a PM of anyone wanting to work this issue out together. It's serious and I am not sure it is FB ad account related as it is too widespread over many people I know.

Thanks and good luck, lets hope we can sort this out..

NG


02-23-2016 08:45 PM #7 newguy (Member)

Had this exact same issue and solved it today.... Check every domain in your path... I ran my Voluum link and it was flagged for malware... turns up a domain I use in my path for tracking had been flagged for malware for whatever reason and then all my path domains were flagged because of it. Building everything in my path all brand new to have no dirty laundry hanging around. Thanks for starting this thread, it made me check. Hope it helps.

Here is where I checked my domains.... https://sitecheck.sucuri.net/

Good luck,

NG


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