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F5Media testing not working? (4)


02-01-2016 09:40 PM #1 george888alex (Member)
F5Media testing not working?

I have tried testing an offer using the F5Media tester, but I can't get a conversion to register. I have tried multiple email addresses, etc. It registers the click, but not the conversion. Is there any way to confirm that I am at fault and not the offer? Or is the offer likely the culprit?

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So I get to the last page of the offer, but no email. Is validating your email the point of conversion?

My previous offer through F5Media had 0 conversions so now I'm wondering if there is something wrong at their end...


02-03-2016 10:55 PM #2 vortex (Senior Moderator)

Every offer will have a different point of conversion - your AM should be able to tell you what that is for your specific offer.

If it's a hot offer, and something is wrong on F5's end, someone would have spoken up already.

At any rate - let's verify your tracking setup first? Are you using Voluum?


Amy


02-04-2016 11:27 AM #3 george888alex (Member)

Hi Amy,

No, I am direct linking. But shouldn't that not matter, if I am using the F5Media tester, just to try and get a conversion on THEIR end. I don't really mind if I don't see it in a tracker or whatever. If I get a conversion, then it should register on the F5Media system, no?

Thanks,
Alex


02-08-2016 12:42 AM #4 vortex (Senior Moderator)

Ah! OK I guess I didn't notice you were direct-linking without using a tracker. I just saw in your follow-along thread that you got your first conversion - so now we know your setup works!


Amy


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