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Keep Getting Suspended for “Unsafe data collection or use” (12)

01-29-2016 02:51 AM #1 sanbenedict (Member)
Keep Getting Suspended for “Unsafe data collection or use” - Adwords

Anybody has experience with this? How to solve it?

Thanks

01-29-2016 10:11 AM #2 caurmen (Administrator)

Hmm, that's annoying.

What's the offer you're running?

Also, have you gone through Adwords' guidelines on this and checked your landers and ads are compliant? They're over here - https://support.google.com/adwordspo.../6020956?hl=en - lots of non-obvious stuff like not implying that you know anything about the user's situation.

01-29-2016 04:35 PM #3 clickwork7 ()

Are you promoting sweeps?

Adwords are sensitive over any model where consumer data is being collected and they require a high degree of transparency in terms of privacy policy, terms, usage of data etc.

01-29-2016 09:07 PM #4 sanbenedict (Member)

Quote Originally Posted by caurmen View Post
What's the offer you're running?
Thank you for the answer.
I am running biz op - self help.

Quote Originally Posted by caurmen View Post
Also, have you gone through Adwords' guidelines on this and checked your landers and ads are compliant? They're over here - https://support.google.com/adwordspo.../6020956?hl=en - lots of non-obvious stuff like not implying that you know anything about the user's situation.
Yes, I have checked more than one time, and adopted their proposed solutions. It still get suspended by doing solution 1, solution 2 and both combined. Contacting their support team doesn't offer any explaination.

Quote Originally Posted by clickwork7 View Post
Are you promoting sweeps?

Adwords are sensitive over any model where consumer data is being collected and they require a high degree of transparency in terms of privacy policy, terms, usage of data etc.
I also thought it may be something into ToS/Privacy Policy I am getting wrong, but their support didn't offered any answer.

02-01-2016 12:15 AM #5 sanbenedict (Member)

UP!

I am stuck for this.

02-01-2016 07:01 AM #6 zeno (Administrator)

Are you sending traffic to your own offer or an affiliate offer?

02-01-2016 12:51 PM #7 sanbenedict (Member)

Quote Originally Posted by zeno View Post
Are you sending traffic to your own offer or an affiliate offer?
Own offer.

03-19-2016 04:04 PM #8 sanbenedict (Member)

Maybe someone had similar experience in the meantime and can shed a light on this?

03-20-2016 12:05 AM #9 alexdmark (Member)

Have you talked to their support to clarify the issue?

03-20-2016 08:43 AM #10 izzy (Member)

I had to include a privacy policy, physical address, an explanation of costs directly below the submit button and t&c check box directly below the submit button to get my own ringtone, sweep offer approved. 81 emails later it was good to go...

03-30-2016 11:30 PM #11 sanbenedict (Member)

Quote Originally Posted by izzy View Post
I had to include a privacy policy, physical address, an explanation of costs directly below the submit button and t&c check box directly below the submit button to get my own ringtone, sweep offer approved. 81 emails later it was good to go...
Were you getting the site suspended for Unsafe data collection before?

03-31-2016 12:15 AM #12 izzy (Member)

Quote Originally Posted by sanbenedict View Post
Were you getting the site suspended for Unsafe data collection before?
Yes. Then there was another error that would pop up. It kept getting escalated higher up the chain for a review. Then a new thing would need to be changed or added.

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