Hey guys,
I have started 2 new TJ campaigns last friday and left them to collect data during the weekend. I woke up today and I couldn't wait to start the first phase of the optimization proccess. I logged in and what to see - big part of data is missing - for example - showing clicks, but no any impressions tracked. Incorrect banner costs. Is it impossible to optimize my campaigns.
A big part of data is missing - for example -
- there are thousands of clicks tracked in
and
. My costs are around $800 and it is impossible to optimize my campaigns.
Also there is a huge overspend - $170, this wasn't my mistake, so do you think I should ask for refund?
Do you have problems with your TJ stats for the last 2-3 days? Do they show correctly?
I'm having problems as well. The stats aren't updating, but they're showing my ads and I'm still spending. I'm only running one banner so I don't have to worry about not being able to optimize, but it's very annoying indeed.
Yesterday I couldn't see my spendings at all, but today I can check out the "Fund Modifications" tab for the amount spent at least. I'm gonna send a ticket to figure out what's wrong. I have had some problems like this before, but they were pretty minor and it was only for a day. This has been going on for three days already...
my guess is that its related to this:
http://thenextweb.com/insider/2015/0...-more-with-it/
The Next Web
Amazon Web Services goes down, taking Netflix, Reddit, Pocket and more with it
If you're having trouble accessing several parts of the Web today, it's because Amazon Web Services is having a bit of a glitch this morning. A server issues......
Hi Guys,
IT didn't tell me if it was related to the amazon thing, but it should all be back to normal now.
Sorry for this!
Anton