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Adcash account suspended (7)


09-10-2015 11:09 PM #1 arslan (Member)
Adcash account suspended

Hi guys,

After I had run sweeps campaign on adcash (approx. 7,000 impressions), I got suspended and I still don't know why.
My LPs are quite generic that I found on mobileadscout. Moreover, my LPs were also initially approved by adcash team before I run the campaign. I also didn't send any fraudulent click (don't know how either)

Below are the screenshots of my LPs (I don't know how to resize it like other thread so sorry if the ss are too big)


Features I added: typical popup box & countdown timer

Can you help me to understand what did I do wrong?
Is it because of facebook look and feel theme? some follow alongs use this and they seem did okay

Appreciate your feedback. Thanks!


09-10-2015 11:55 PM #2 randomman (Member)

It's possible you were redirecting traffic (outside of target geo) to an adult lander or something without you knowing. You gotta ask your AM to switchoff redirects.


09-11-2015 12:04 AM #3 goldenjo (Member)

When I tried creating a campaign with a FB themed lander on adcash a while ago it was refused. I don't think you can use fb themed landers on adcash mate


09-11-2015 12:25 AM #4 vortex (Senior Moderator)

Have you contacted Adcash to ask them for the actual reason? I don't see anything on your lander that warrants an account ban. Usually they would just reject the campaign. An account ban seems unusually harsh.

I'll see if I could PM an Adcash rep to alert them to this thread - hopefully they'll be able to shed some light on the matter.


Amy


09-11-2015 09:35 AM #5 Adcash (Senior Member)

Hello everyone,

We have just managed to resolve the issue with @arslan in private messages.
We've determined that account is not suspended and campaigns can be activated.


09-11-2015 05:11 PM #6 vortex (Senior Moderator)

Thanks Natalie! Wow that was fast!! Very appreciative of your help.

Amy


09-12-2015 04:50 AM #7 arslan (Member)

@team_adcash: Thank you for the prompt response. This is weird, when I checked the account early in the morning (local time), it was suspended.

@randomman: Thank you for the insight mate

@goldenjo: Mine was approved, maybe the feature you added hurt the TnC such as back button java script

@vortex: Thank you for always being helpful and accommodative!


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