Home > Paid Traffic Sources > Pay Per Call

Adwords call-only volume issues (4)


08-11-2015 12:47 AM #1 carboot (Member)
Adwords call-only volume issues

Hey guys,

I'm running two campaigns using identical keywords, bids and budgets: One is call-only, and the other is a regular text ad using mobile +300% and call extension.

The regular ad is running fine, but the call-only ad has received a much much lower volume of impressions (less than 3% of the regular ad).

The call-only bid is 4x the value of the regular ad; so once the 300% multiplier is put in effect, the bids should be identical.

Has anyone else encountered this issue?

Thanks!

-Jonny


08-11-2015 04:02 PM #2 positivecarry (Member)

The two ads are most likely competing with each other, and your regular search ads probably have a higher ad rank , so the impressions are being funneled there.

If you want to direct your mobile traffic to your call-only campaign, I would pause the search ads and raise your bids on the call-only ads. If you raise your bids on the call only ads and you still aren't getting a lot of impressions, keep raising your bids; call only ads are notorious for not delivering impressions without high initial bids. Once you start getting some traffic and you have a stable conversion rate, gradually reduce bids to hit ROI goals.


08-11-2015 04:35 PM #3 ringpartner (Member)

@Jonny,

This is a pretty interesting test. We've been wondering how Call-Only campaigns compete with Non Call-Only campaigns. However, I don't think this gives us an answer.

If you're using the same domain, only one ad will be shown at a time. @OnlineMoniez makes some great points on this and I definitely agree that bidding higher, to start, with Call-Only is the way to go.

-Mike


08-11-2015 05:16 PM #4 carboot (Member)

Thanks guys. I ended up raising bids for the call-only campaign which seems to have provided a solution.

Interesting so far is that the 300% campaign is converting much higher!


Home > Paid Traffic Sources > Pay Per Call