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Problem with destination URL Facebook Ads (tracking) (2)


06-02-2015 11:12 PM #1 guillaume (Member)
Problem with destination URL Facebook Ads (tracking)

So I have this problem with Facebook ads. I try to make an ad that drives traffic to my website. However I use Voluum for my tracking so in the destination URL for FB I put in the link that Voluum gives me, for example: http://xxxxx.trackvoluum.com/xxxxx-xxxxx-xxxx-xxxx

Facebook now thinks 'xxxx.trackvoluum.com' is my destination link and puts it in the visible ad. And just as I suspected the ad got dissaproved. This was the reason:

Your ad wasn't approved because the destination URL is not viewable or functioning properly. Ads may not link to a proprietary file type (ex: pdf, .doc) or to a site that initiates an automatic download or traps a user's browser through a pop-up of any kind. If you've reviewed the Facebook Advertising Guidelines and think your ad should have been approved, please get in touch.


Anyone know what I can do to make this work?


Thank you so much!


06-03-2015 02:12 AM #2 wobbbbb (Member)

this is a common issue right now with facebook. from my testing I can't find any reason they are not able to view the link properly. I dont use Voluum and am still having the same issue.

If you put in a support ticket through their dashboard you will get a response like this:

"Thanks for following up on this. It appears your ads were mistakenly disapproved, and we've re-reviewed and approved them. I'm sorry for any inconvenience this caused. "


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