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Error in power editor uploading ad set (4)

04-15-2015 10:24 AM #1 neophred (AMC Alumnus)
Error in power editor uploading ad set

Hi,

This is one of my first posts as a noobie and already I apologize if this question has been answered before

So I'm creating my campaign on FB power editor and following Zeno's indications. I want to promote an ios app install but created a campaign for website conversions leading to a basic lander. The Ad Set is optimized for Clicks with a max bid price.
I'm using Voluum tracking and the URL to promote is "http://1fesx.voluumtrk.com/...", which leads to the basic lander and the lander button leads to the app store.

I'm getting the following error message when trying to upload the campaign (error message on ad set level):

"Failed to create ad set "xxx": When creating an ad set within a campaign using this objective, a promoted object must be specified."

Does anyone know what might be causing this error message? The tracking pixel is still unverified but I believe this is optional anyway...

04-15-2015 06:13 PM #2 fbqueen (Senior Member)

Your conversion pixel needs to be verified in a green position before you can submit your ads.

Make sure they're placed correctly and once they are it should show up as verified within your ads account.

Good luck!

04-15-2015 09:52 PM #3 neophred (AMC Alumnus)

Thanks! I've asked my AM to add it but it still stays red (unverified) Now he says I should be adding the pixel to Voluum but I'm unsure as to where exactly I should be adding it in Voluum.
Under Traffic Source : FB is only mentioned Pixel redirect URL.
Any clues ?

04-17-2015 08:31 PM #4 fbqueen (Senior Member)

There was a bug with the image pixel on Fb's end in the past couple of days. I just checked and it should work now. Get the image pixel link from FB's code and send it to your AM again. It should work fine by now.

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