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How to contact FB representative? (4)
04-03-2015 03:47 PM
#1
oleg2014 (Member)
How to contact FB representative?
I know guy from RU, who contacted FB representatives and got agency account with dedicated manager a few months ago. I d like to do the same, but there are no FB reps in my country (UA) and i can't get anyone dedicated to my business account.
So, please clarify, is there any chance to contact FB ads representative to get 1-to-1 help regarding to moderation and launching new campaigns?
P.S. I have recommendation letter from client to prove i play fair, but do not know whom to send it
04-03-2015 06:04 PM
#2
cmdeal (Veteran Member)

Originally Posted by
oleg2014
I know guy from RU, who contacted FB representatives and got agency account with dedicated manager a few months ago. I d like to do the same, but there are no FB reps in my country (UA) and i can't get anyone dedicated to my business account.
So, please clarify, is there any chance to contact FB ads representative to get 1-to-1 help regarding to moderation and launching new campaigns?
P.S. I have recommendation letter from client to prove i play fair, but do not know whom to send it

Usually you need to have a fairly large spend and a well known brand (or representative for well known brands) in order to get a dedicated account rep.
For most advertisers, it is designed to be primarily a self service platform.
Facebook has 1 employee for every 150,000 users, so you can imagine they cannot give everyone 1 on 1 support.
04-03-2015 06:21 PM
#3
zeno (Administrator)
Don't expect a rep and account manager at all.
It may be better for you to find and go through their "small business startup" programme or whatever they call it, if it still exists, where they give you a month of faint hand-holding.
04-03-2015 07:10 PM
#4
oleg2014 (Member)
Thank you for answers, guys!
Will stop waste time on finding reps and start making new accs 
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