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TapLinks - "big" network that avoids to pay their affiliates (5)

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Affiliate network - TapLinks
Problem - Not paying what they owe us
Reason - no tax certificate ??? (tax residence certificate)


So, we are waiting to get our $xx,xxx payment from TapLinks (Buongiorno, part of NTT Docomo) for 3 months already and still nothing. Either they are rude or they don't reply back.
Our company is located in HK (HSBC bank, HK also), and last year when Taplinks was sending money from Brazil and USA company, there was never any problems with our payments. Until now.
They are saying that we need to provide them with "Tax certificate" because thats what UK law says.
They are saying that they can NOT send us money without some document that we are paying taxes in our own country. (HK) ..
Never heard of it... And after asking around other aff.networks, they also never heard about that...
And when it comes to communication, here are the screenshots from me and my AM..

http://prntscr.com/6kovrg
http://prntscr.com/6kouai
http://prntscr.com/6kou1g
http://prntscr.com/6kotoe
http://prntscr.com/6kot75
http://prntscr.com/6kosqz

And here are the screenshots of communication with another person from Taplinks.

http://prntscr.com/6koxf6
http://prntscr.com/6koxvf

And thats all...

Can anyone tell me if they had any kind of problems like that?
And how did they fix that?

I really don't know what to do next, because there is NO tax certificate in HK for this, and I've checked that with our legal advisor there.. Our only option is to open company in our own country and pay big big % on tax.

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I guess they know that (what's in bold) and they are acting dumb. Try to solve it with them and if they fuck you over, you can always go public with it. It's a small industry where everyone knows everyone and if people find out they are not paying... well you know what happens and what it means for their business. As a matter of fact, there are people on this forum with big sites/blogs and I'm surprised that no one ever outs affiliate networks that do stuff like this.

Funny thing is, sometimes they pay you from usa, sometimes brazil (because it suits them best at a given moment - taxes etc.) but on skype he lectures you how it isn't fair that someone pays more taxes and someone less. Like duhhh, it's your right to run a company wherever you want to reduce corporate taxes if in your country are big for example.

Second option is to go public and involve lawyers. It's obvious they got the money from the advertiser and leads were fine, they just don't feel like solving this with you. Not answering or being rude while they still owe you money is just plain stupid from their side.

First time I hear something like that. I hope you'll solve it bro.

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Not that I am an expert on HK by any means but you may want to read this

http://pwchk.com/webmedia/doc/635586..._jan2015_3.pdf

Tax Certs are real and a request like this I would expect to become more and more common. I know UK is getting very strict on money being sent outside the country and the company sending could be liable, unfortunately this is just the new world order and tbh I would brace for more.

also Banks now are the first line of defence and this request may be something their bank is requiring of them now...hard to say for certain and in no way am I taking their side on this but I can tell you that the countries that we bank thru currently have often asked for additional info before approving the transfer....the higher the sum to more questions will get asked...

the above said...

Personally if I was you I would just hire a legal firm in the UK to give you advice on the matter whether their request has merit or not, if they determine it does not have that lawyer send a demand letter, you would be surprised how effective those can be in matters like this. This cost would be minimal (1-2k gbp at most)

On that same note I would be very careful about shaming thier name BEFORE you seek real legal counsel on this...if you are wrong you will be liable for slander and a host of other nastiness and your chance of getting funds will be close to zero and you will likely need to pay more legal fees just to defend yourself if you truly hurt their business...

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I think you need to get another legal advisor.

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To echo Bacon's thoughts, the tax certificate is definitely a legit thing and I've been asked to provide one by TapLinks too. It's been a headache for me to acquire too since I'm overseas atm, and I changed accountants (and then back again - long story!).

Check this: http://www.ird.gov.hk/eng/tax/dta_cor.htm

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