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Help needed for tracking Mobidea Conversions in Voluum (4)


02-22-2015 03:52 AM #1 AffMaverick (Member)
Help needed for tracking Mobidea Conversions in Voluum

Hey guys, would really appreciate your help as I've spent over $100 trying to get my tracking working with no success. Sorry in advance for this long-winded explanation..Here it goes..

When I use this Mobidea smartlink http://www.xxxxxxx.mobi/?sl=xxxxxxxxde&data3={clickid} in the Voluum offer section http://screencast.com/t/74FEMY8we , and then direct link it in Voluum's campaign section like so, http://screencast.com/t/Iq5NpgkJf1 I'll see conversions in my Mobidea admin after sending traffic. However, I won't see any conversions in Voluum even after waiting one day.

Mobidea support told me I should setup my smart link like this: http://www.xxxxxxx.mobi/?sl=xxxxxxxxde&data1=Track1&data2=Track2&data3={cl ickid} , but when I test by sending thousands of visitors using the same traffic source and settings as before, I won't see any conversions in either Voluum or the Mobidea admin.

Voluum support said that I should not direct link in Voluum since it records a visit instead of a click. Instead, they said I should use a lander in the campaign section. http://screencast.com/t/mm0s1IqiLD and then use the same Mobidea smartlink. I tested using both versions of the Mobidea smartlink links, and this also resulted in not seeing any conversions for both Voluum and Mobidea. It also resulted in very large click loss.

The postback url I'm using in the Mobidea admin is http://xxxxxxx.trackvoluum.com/postback?cid=[%DATA3%]&payout=[%MONEY%]

Any thoughts on how I can get this to work so that I'll see conversions in both Mobidea and Voluum? Thank you!


02-23-2015 07:03 AM #2 zeno (Administrator)

Step 1: Confirm that in Mobidea you are seeing click IDs passed as values for data3. Without knowing this there is little point in investigating further.

Step 2: confirm you have successfully placed you postback URL with mobidea. Your format is fine. Look at your errors log in Voluum and see if anything is there.

Either you are not passing the click id, it's not being recorded, or the postback is simply not being fired.

Your setup looks fine but I have no idea why you were advised to use a lander or change anything - the tracking's not going to magically work by passing things through a lander instead.

So what you need to do is systematically find the point of failure.


02-23-2015 12:21 PM #3 jennatalia (AMC Alumnus)

Voluum URL: http://www.domain.tld/?sl=[accountid]&data1={trafficsource.id}&data2=Track2&data3={clic kid}
Postback URL: http://[voluumpostbackurl]clickid=[%DATA3%]&payout=[%MONEY%]

Your source URL needs to populate at least the first 3 fields.


02-24-2015 12:57 AM #4 AffMaverick (Member)

Thanks a lot! I will follow the tips that you both gave.


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