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Jumptap Support? (7)

08-04-2011 01:04 PM #1 shanktank (Member)
Jumptap Support?

Do you know how I can reach someone for help relating to my account at Jumptap?

I can't get my account to unpause.
The reasons they stated don't apply to me.

08-04-2011 01:52 PM #2 groomez (Veteran Member)

You have to keep a minimum of $1 in the account for it to be active

08-04-2011 03:30 PM #3 shanktank (Member)

Have $40+ in it.

08-04-2011 04:33 PM #4 marcovandaar (Member)

Contact your rep.

08-04-2011 05:16 PM #5 shoent (Member)

check your account daily spend budget? ya best thing is to get in touch with a rep over there.

08-05-2011 04:17 AM #6 shanktank (Member)

Don't got no rep welcoming me when I signed up.

They finally replied and it was my account's daily budget amount. Silly me, I was only focused on changing the campaign's budget.

08-05-2011 04:45 AM #7 marcus (Member)

try diana.epstein@jumptap.com - she is very responsive.

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