I've created 3 different exoclick accounts, 2 with 1 paypal account and 1 with a brand new paypal account and email. I get instabanned before campaigns even get approved i have no idea why?
Could someone please enlighten me.
3 different exoclick accounts << prob your issue right there
not sure what you mean by that. nickpeplow, i used different emails each time. I haven't launched anything to be banned.
am i supposed to make 1 account and if it doesn't work just give up and not make another?
Here's how I would approach this issue
- Email them a list of your three accounts, let them know you opened two in error and you would like them deactivated.
- Explain that you would like assistance getting up and running and if they could please review why your first account was banned
- If you are in an 'exotic' country, mention this in the email
- Attach a scan of your driving license, with it matching your name and address
- Attach a scan of your credit card used for funding, with last few numbers blocked
What Nick said, pick up the phone and call them.
I am sure if you explain your situation you will be able to sort this out.
thanks a lot bbrock32 and nickpeplow.
They'll fix it for ya.
I can guarentee you it was the fact you had 3 accounts. From a traffic networks perspective 3 accounts screams "sketchy". They're just protecting themselves against potential credit card theft.
yup so i tried calling and all they said was try to create another account online and if it blocks you then we cannot work with you.
Might just be a polite brush off from them, which country are you applying from, is it high risk?
vancouver, canada.
You shouldn't have been opened 3 accounts at the first place. They are one of the strictest coming to security.
From a fraud and risk departments POV, same IP three different accounts are already a good finding to smell something fishy (screams it actually) (although not trying to tell anything against you, with all respect just sharing what I know.). Having different e-mails and different paypal accounts are multipliers to their triggers. Also, since they have a 1500USD paypal limit for rolling 30 days for the newcomers, they might have thought you are trying to pass this with multiple accounts and then intending to chargeback etc.
You can tell them, your intention is to keep only one account, and you can send them relevant documentation in order to prove it is genuinely you, who is trying to use their platform and have no bad intentions. If you are not blacklisted elsewhere, you should be alright and get your account approved in couple of days time.