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Facebook login errors (5)


11-19-2014 03:38 AM #1 adrianegerrard (Member)
Facebook login errors

Hi

I have a Facebook account for business purposes. Have anyone experienced these lately?

These are the 3 questions they asked:
1.) Provide first few digits Credit Card
2.) Identify photos
3.) Login to the same browser


After i've done the identifying photos process. I'm able to use Facebook as usual.
But after 5 mins, they asked me the same questions as stated above again and stopped me from accessing Facebook.

Can anyone explain to me about this?
This is pretty annoying and i need to solve this.

I wish i could just tell Mark Z that i'm still the bloody same user using this fb acc. Not any hackers. -.-


11-19-2014 10:38 AM #2 zeno (Administrator)

You would have triggered this.

Did you browse Facebook while connected to a VPN? That's a big no-no.


11-19-2014 04:29 PM #3 adrianegerrard (Member)

I think so. How do i solve it? Login my Fb with my other laptop via same IP address??


11-20-2014 10:02 AM #4 zeno (Administrator)

You should revert back to your normal IP address and avoid using a VPN while connected to FB - never even have a FB tab open while doing VPN stuff.

You should be able to get the account back through the ID submission and doing what they ask, just don't push your luck again.


11-20-2014 05:38 PM #5 adrianegerrard (Member)

Noted. I will reset the IP address back to original. Thanks zeno


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