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I thought Beyond Hosting was supposed to be good? (9)

11-09-2014 12:45 PM #1 mjr1984 (Member)
I thought Beyond Hosting was supposed to be good?

My vps keeps going down, not good I only signed up to beyond hosting the other day. It kept going down yesterday as well and I am trying to setup my first campaign. It has come back online again now but I am worried this is going to screw up my first campaign. Should I ditch prosper202 on this vps and just use Voluum instead?

Anyone else having issues at the moment?

11-09-2014 01:09 PM #2 bbrock32 (Administrator)

Hmm they have been pretty good to me.

Did you submit a ticket and ask what's up?

Tyler, the owner, is on the forums too. Try PMing him, he'll take care of you.

11-09-2014 01:26 PM #3 mjr1984 (Member)

Quote Originally Posted by bbrock32 View Post
Hmm they have been pretty good to me.

Did you submit a ticket and ask what's up?

Tyler, the owner, is on the forums too. Try PMing him, he'll take care of you.
Ok thanks mate, yeah I tried leaving a message in the back office but no reply yet. It has dented my confidence a bit because it has been playing up for the last 2 days.

Maybe it's my connection if other people haven't had the same issue, but I haven't had any issues with my other hosts.

11-09-2014 02:19 PM #4 jimmymob (Senior Member)

I usually get a response to their ticketing system within 15 minutes or less. I can also say they've been good to me as well, since 2011. Their service is the reason I keep my account there.

11-09-2014 02:26 PM #5 sergein ()

You might have got a server that has hiccups, which can be the case at some point. But after using them for quite some time I can only say that they are very good at both delivering quality hosting and answering questions. It's Sunday, so give them some slack

11-09-2014 08:15 PM #6 samsin89143 (Member)

I have had problems solved on Sundays. Their support is first class.

11-09-2014 08:48 PM #7 mjr1984 (Member)

Quote Originally Posted by samsin89143 View Post
I have had problems solved on Sundays. Their support is first class.
Cool thanks samsin89143, I feel reassured now.

Thank you to everyone for replying.

11-09-2014 08:51 PM #8 kjrocker (Senior Member)

using them for quite a while now support is top notch and tyler is always helpful in case you contact him in regards to any problems

11-16-2014 02:59 AM #9 BeyondHosting-Tyler (Member)

Hi guys, I'm available on the forum and you can email me direct if your having any issue with support.

tyler.bishop@beyondhosting.net

We had some isolated issues this past week but everything is pretty much ironed out now. I have some pretty cool posts and videos about to be released on our new architecture which I think you will all highly appreciate being automatic free upgrades to all accounts.

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