Home > Technical & Creative Skills > Tracking Campaigns

Something wrong with hasoffers tracking? (13)

11-03-2014 02:01 PM #1 tomsko (Member)
Something wrong with hasoffers tracking?

Is something wrong with CPA networks based on hasoffers?
Seems like conversion postbacks are falling behind big time. At least on yeahmobi, already got 2 emails in past week saying that this is because of hasoffers, but no data will be lost, just delaying. And campaign that was doing 150% ROI yesterday suddenly is at -100%. Hope it's just because of that and conversions will appear soon.

This messes up tracking though.

Hi Toms,

This email is sent to notify you that the report in hasoffers is delayed again. But please don’t worry, this is only the problem of hasoffers’s report. This issue has no effect on your data and tracking, all your data will be passed back soon. You can go on promoting the offers. And we are solving the issue with hasoffers now.

We apologize for any inconvenience and thanks for your kind understanding.

Please contact your affiliate manager if you have further questions for this.

Best regards,
YeahMobi Team

11-03-2014 04:22 PM #2 zeno (Administrator)

If it's just the reporting system down then all the data will come through eventually.

So -100% ROI isn't explicitly correct if you don't actually know what your revenue is.

This happens time to time and I wouldn't worry too much. It's a pain in the ass but if your tracker uses clickID's and registers conversions based on time of initial click (Voluum does for example), then once it catches up it will look as if nothing ever happened.

Note: in this scenario I would have immediately jumped on a VPN and tested that offer links still tracked perfectly. If something is wrong with HasOffers then you should investigate it yourself rather than waiting/asking anyone else. It's an exercise in diligence that will save you money in the future.

11-03-2014 04:30 PM #3 tomsko (Member)

@zeno thanks for the info! Will go ahead and investigate . Btw how long can this take? Its been like 10 hours and still no conversions which i feel should be there

11-03-2014 05:33 PM #4 karim0028 (Member)

yeah same here... Ive gotten the emails as well..... Makes it difficult as fuck to track ROI for the last 2 days or so...

11-03-2014 05:41 PM #5 tomsko (Member)

Quote Originally Posted by karim0028 View Post
yeah same here... Ive gotten the emails as well..... Makes it difficult as fuck to track ROI for the last 2 days or so...
So you are not getting conversions for about 10 hours now too? I'm a afraid that the campaign has tanked, please say you are on the same boat

11-03-2014 05:46 PM #6 karim0028 (Member)

Same boat.... Was scratching my head last night too... And, being the weekend, couldnt get ahold of anyone

11-03-2014 09:20 PM #7 coop (AMC Alumnus)

I'm tracking conversions using Voluum on Hasoffers networks just fine as of right now. I didn't see any drop off.

11-03-2014 09:25 PM #8 zeno (Administrator)

http://status.hasoffers.com/

Seems to suggest nothing wrong at least in terms of uptime. It may just be delayed reporting via the API to certain networks, which are responsible for firing your postback URLs.

11-03-2014 10:00 PM #9 mobiledao (AMC Alumnus)

Hi, few networks confirmed that there are some problems with Hasoffers for last few days. There is no problem with tracking. It's just delay in their statistics and all leads will be counted later.

11-03-2014 10:08 PM #10 tomsko (Member)

Thanks for replies!
It's still a bit worrying for me that it's taking SO long, like 15 hours now

11-03-2014 10:09 PM #11 karim0028 (Member)

yeah, I'm pretty sure I'm seeing the same thing... I'm not in front of my computer.... but, I do recall that the revenue wasn't where I thought it should be

11-04-2014 05:03 PM #12 servandosilva (Member)

It's happenning the same to me. Had a campaign doing $600 per day. I stopped because it's been almost 2 days and still no conversions passed. Don't want to go blind here.

11-04-2014 10:54 PM #13 zeno (Administrator)

Quote Originally Posted by servandosilva View Post
It's happenning the same to me. Had a campaign doing $600 per day. I stopped because it's been almost 2 days and still no conversions passed. Don't want to go blind here.
I wouldn't either.

Home > Technical & Creative Skills > Tracking Campaigns