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Adword Account Suspended - How to Start Fresh? (24)

10-24-2014 02:07 AM #1 xckt56 (AMC Alumnus)
Adword Account Suspended - How to Start Fresh?

I just had my first Adwords acct ban... was foolishly running some tech support on search for a while, thought it would be ok with how I was marketing it pretty straight-edge, lesson learned.

What's the best procedure for starting all over again? Anything I should be wary of from now on going forward?

Heard from others that for new accounts you need to start with a new credit card, different email, billing address, and new domain. Is that right?

Someone also said to watch my IP, should I use a VPN from now on while using Adwords?

10-24-2014 06:10 AM #2 quinnn (Member)

Quote Originally Posted by adsurfer View Post
Heard from others that for new accounts you need to start with a new credit card, different email, billing address, and new domain. Is that right?

Someone also said to watch my IP, should I use a VPN from now on while using Adwords?
+ new computer (yeah VPN may work), new LPs, new campaigns, new everything. There has to be literally zero things tying your new and old account together, as they've pretty much mastered the "connecting the dots" discipline.

10-24-2014 07:25 AM #3 xckt56 (AMC Alumnus)

Thanks for the input, also seeing this on a few other accounts using this same CC:

Your account is currently under review. We periodically review accounts for security purposes and to verify billing information, which takes about 2-3 business days. Your ads won't show during this time period, but they'll automatically be eligible to show again as soon as the review is complete.
Guess these are goners too? Damnit.

10-24-2014 12:49 PM #4 ngolim82 (Member)

Yes, after few days it will be suspended. I have this incident twice.

10-24-2014 01:01 PM #5 mobxpert (Member)

I would suggest not to give up hope so soon.

What was the reason given for the account suspension? If it was due to landing page then just change your site completely to focus on some different content. Remove all the old contents. Post few new pages all over again. Try to be compliant to the extent possible. Then approach google and explain everything. They might review your case again. I have seen this working.

Your plan B should be to get a cloud based workspace specifically for dealing with adwords. No need for any VPN/new machine/new internet - of course new CC is required. Please remember not to do anything else other than your adwords in the cloud workspace - (not even your old account/personal sites)

10-24-2014 01:06 PM #6 dennis (Member)

Quote Originally Posted by mobxpert View Post
I would suggest not to give up hope so soon.

What was the reason given for the account suspension? If it was due to landing page then just change your site completely to focus on some different content. Remove all the old contents. Post few new pages all over again. Try to be compliant to the extent possible. Then approach google and explain everything. They might review your case again. I have seen this working.

Your plan B should be to get a cloud based workspace specifically for dealing with adwords. No need for any VPN/new machine/new internet - of course new CC is required. Please remember not to do anything else other than your adwords in the cloud workspace - (not even your old account/personal sites)
Any recommendations for this?

10-24-2014 01:13 PM #7 andymin (Member)

Call em up, ask what the issue is (even though we all know it is bad user experience) hopefully if you make changes to your site you'll get your account back. Worth a try.

10-24-2014 04:20 PM #8 dancastro (Member)

I had an adwords account banned some time ago... They claimed I would never get it back.

I hounded them once a month and got it back after month 5 or 6! Still, it was a pain in the buttocks to say the least!

10-24-2014 04:37 PM #9 xckt56 (AMC Alumnus)

Thanks for the replies, guys.

Good news - searched around for that error message and came across this blog post for a solution: http://linktrack.info/blog/google-ad...t-under-review

I simply changed my old CC to a new one (still same billing address) on those accounts that were seeing the "under review" message and my ads started going through, seeing clicks and impressions today (using a new domain). Whew.

10-24-2014 05:06 PM #10 dennis (Member)

Quote Originally Posted by adsurfer View Post
Thanks for the replies, guys.

Good news - searched around for that error message and came across this blog post for a solution: http://linktrack.info/blog/google-ad...t-under-review

I simply changed my old CC to a new one (still same billing address) on those accounts that were seeing the "under review" message and my ads started going through, seeing clicks and impressions today (using a new domain). Whew.
Fingers crossed... I've done the same thing... Took a few weeks for them to find out and got banned again...

10-24-2014 06:12 PM #11 ngolim82 (Member)

Yup, mine was under review for few times. First 2 times pass though, and the third time it was suspended. It will go to under review whenever I try to increase the daily budget too. Hopefully your one can last buddy. Good Luck

10-24-2014 08:54 PM #12 xckt56 (AMC Alumnus)

Thanks guys

Pretty sure my first acct got suspended because of two tech support campaigns I was running, never got a warning before that.

Still going to keep running PPC, but staying the fuck away from tech support. We'll see... if I get burned again, will resort to IP cloaking/new identity/etc like you guys mentioned.

10-25-2014 02:15 AM #13 ngolim82 (Member)

Yup,. 2 years back I registered one new Adwords Account for my e-commerce (Cubecart) promoting my new gift shop. It is running steadily till now, even with an account rep. But I did not use it for AM though.

11-09-2014 04:54 PM #14 xckt56 (AMC Alumnus)

Quote Originally Posted by dennis View Post
Fingers crossed... I've done the same thing... Took a few weeks for them to find out and got banned again...
Yeah, exactly what happened to me yesterday. These related accounts were running fine past few weeks, but just got banned. So I need to start fresh all over.

- For starting with a new CC and billing address, do you guys need to use a different cardholder name too?

- For masking IP, which cloud workspaces do you guys use? Something like Amazon Workspaces? http://aws.amazon.com/workspaces

11-09-2014 05:36 PM #15 virosh (Member)

Like mentioned above - new everything is the best route to go. I can setup accounts for you as soon as I get some time. Also, use a cloaker in the future

11-09-2014 05:37 PM #16 georgetheman (Member)

I want to know the same for facebook

tried virtual box, new cc, something causes a flag on every account i make lol

11-09-2014 05:55 PM #17 virosh (Member)

don't want to hijack OPs thread with advice on fb, but briefly - fb accounts aren't just as simple as setting up a new account, adding a card and setting up ads. you need account history and solid activity, accounts gotta look natural..

11-09-2014 06:09 PM #18 acepowermarketing (AMC Alumnus)

Just curious about the Google banning accounts. I have had 100% of my ads retrospectively rejected and guys at the ad network told me that it happens to everyone. Is this account ban also completely random and without reason? Or is there a specific rule that you clearly broke to test the system?

11-10-2014 07:02 PM #19 webdev (Member)

I have had few accounts banned. I open a new one with same two CCs for last 7 years. I simple open a new account and start running. They only ban accounts if you leave them dormant with suspend ads or if you're doing something really messed up. They usually suspend you ads or domain first and give you a warning.

What must you not do after setting up new account.

1. Do not contact the rep to approve ads or get any help. I noticed they suspend your ad for one reason or the other after they take notice of your account.

2. IF they suspend you ads and ask them to fix them. Don't because you can do anything to comply with their terms and they will keep finding something to NOT approve you. I have gone with Google reps for 2 months without any conclusion. In this case simply replace your lp in the destination and display url with the offer url. This get the ads approved and once they are approved, you can then start replacing it with your lp (different domian obviously)

3. Avoid manual reviewers. Don't open account under proxy. Don't upload 100 of ads at the same time. Ad few ad groups at a time. Wait for them to be approved and upload more. Don't contact their support for questions. Try to learn things online yourself. Avoid doing anything that will have a person review your account.

12-15-2014 06:14 AM #20 mediabump (Member)

Quote Originally Posted by mobxpert View Post
I would suggest not to give up hope so soon.

What was the reason given for the account suspension? If it was due to landing page then just change your site completely to focus on some different content. Remove all the old contents. Post few new pages all over again. Try to be compliant to the extent possible. Then approach google and explain everything. They might review your case again. I have seen this working.

Your plan B should be to get a cloud based workspace specifically for dealing with adwords. No need for any VPN/new machine/new internet - of course new CC is required. Please remember not to do anything else other than your adwords in the cloud workspace - (not even your old account/personal sites)

Would you please elaborate on this? Who do you suggest for cloud? Any other tips or suggestions plz since I would LOVE to be able to "only" need a new cc in order to get a new account! Also, when we start off.. is it smart to run legit campaigns in the beginning.. if so how much do you spend until you switch? Thanks.

12-15-2014 07:17 AM #21 cmdeal (Veteran Member)

Probably the cleanest way is to incorporate a company, get a company credit card and address and then run traffic under that account. This won't be cheap, so you should make sure that you run kosher activities only, as it would be a costly shame if you get this account banned as well.

12-16-2014 02:18 AM #22 xckt56 (AMC Alumnus)

Quote Originally Posted by mediabump View Post
Would you please elaborate on this? Who do you suggest for cloud? Any other tips or suggestions plz since I would LOVE to be able to "only" need a new cc in order to get a new account! Also, when we start off.. is it smart to run legit campaigns in the beginning.. if so how much do you spend until you switch? Thanks.
I use http://vps.net, but any cloud server service will do.

Yes, run it for a week with some traffic to some legitimate sites and then once a week passes, get back to running your campaigns. New CC with new billing address/name/etc. Also need a new domain and web host too. I personally wouldn't touch anything that will likely get your acct banned again, just stick to legit campaigns. I really don't want to go through this again... feel free to PM me if you have any more questions.

Thanks again to all the guys above for the advice... glad to be back on Adwords.

01-29-2015 06:53 PM #23 TheComedian (Member)

what would you say is a legit campaign? I mean, let say I want to run whatsapp wallpaper offers, what would be a legit campaign for this?

02-28-2015 02:15 PM #24 ngolim82 (Member)

I'm running some e-commerce campaign in Adwords. For me, I'm promoting legit campaign like flowers, ink, personalised gifts. I have some success in some of the legit campaign using long tail keywords. Nowadays I tried to avoid diet and muscle offers in PPC alltogether, and so far manage to keep my accounts intact.

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