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Major click discrepancy between Tracker and AffNet (4)
10-06-2014 04:02 AM
#1
bennkon (Member)
Major click discrepancy between Tracker and AffNet
One more question,
I am seeing a HUGE click discrepancy between what is recorded in my tracker (Voluum) and my affiliate network (F5M). Have never had any issues like this before, but ive currently got like a 1000% increase in what Voluum/Decisive is showing and what the network is showing (1000+ vs 128). Would this be from users stopping the offer from fully loading before it loads? Regardless, this seems like a huge error... Not entirely sure whats going on here
Any ideas? Ill also go thru all my links again, just to make sure i didnt screw anything up.. although it IS recording clicks, so not sure here..
10-06-2014 05:25 AM
#2
zeno (Administrator)
How many clicks are showing in Decisive across the full time range of the campaign?
How many show in Voluum over the full time range?
How many show in F5 over the full time range?
What is the country that the offer allows, what country data is shown in Voluum for the campaign?
10-06-2014 03:24 PM
#3
bennkon (Member)
Decisive: 1127 clicks
Voluum: 1107 clicks
F5M: 132 clicks lol
This is over a rather short time range, as i paused out most of the campaigns till i resolve this issue.
Offer Geo: RU
Voluum shows all clicks out of RU except for like 3 clicks, so redirect shouldnt be an issue..
10-06-2014 04:41 PM
#4
zeno (Administrator)
Ouch.
Talk to your AM and ask for a click report and info on out-of-geo clicks.
Also check your tracking URL through a Russian VPN and see what happens.
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