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Voluum+clickdealer postback error. (7)


10-02-2014 06:08 AM #1 cpagods (Member)
Voluum+clickdealer postback error.

Hello

have a problem with tracking conversions throw postback

receiving an error

Unknown
Invalid postback request
Postback request invalid. Click ID argument: null
http://*****.trackvoluum.com/postback?cid=

i set up at offer clickdealer a link
http://*****.trackvoluum.com/postback?cid=#s2#

but its dont work

may be i need to modificate my offer link in the Voluum offer config? now its like
http://cldlr.com/***********&s2={clickid}

please help

thanks a lot


10-02-2014 08:00 AM #2 zeno (Administrator)

First check the click reports at Clickdealer to see if the click IDs even exist in the s2 column.


10-02-2014 08:15 AM #3 cpagods (Member)

all columns subid1 and subid2 etc are empty...
with conversions and without


10-02-2014 10:40 AM #4 zeno (Administrator)

That all seems fine, but it Clickdealer is not picking it up, it's very likely that you have something amiss in your Voluum setup.

Check:

1. The offer has the URL as you stated with &s2={clickid}
2. That the campaign you have set up is configured to direct link to that specific offer.
3. That when you load your campaign link in your browser, the http headers show that you generated a click ID and passed this as s2 to the network.


10-03-2014 06:31 AM #5 cpagods (Member)

thanks a lot i just make a mistake with link on my landing

now all works good!


01-03-2015 06:42 AM #6 shane721 (Member)

How did you get it to work? I'm having the same prob. I'm using a hasoffer platform. Plus a lander.


01-04-2015 02:31 AM #7 zeno (Administrator)

Can you post the following (remove any pertinent domain details).

1. Your click flow (e.g. default path -> one lander -> one offer)
2. The link used for your CTA on your lander
3. The offer URL used in Voluum
4. The postback URL set at the network

Usually it's just that you have missed a token somewhere or used an incorrect one.


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