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Decisive will not upload my banners! (4)


10-01-2014 02:49 AM #1 jkuzik (Member)
Decisive will not upload my banners!

Hi guys,
I have been following the mobile cookbook guide and I have made 8 320x50 banners to start off with decisive via photoshop, but it will not let me upload any of them. It will not give a reason. Anyone else had this problem? Is there anything I should be looking at before I upload my banners?


10-01-2014 03:40 AM #2 zeno (Administrator)

Try using a different browser.

Failing that, try going through a VPN.

Commonly these kinds of issues can be sporadic and browser/connection/DNS-related.


10-01-2014 12:04 PM #3 IanAtSTM (Member)

Just as a thought: what format have you saved them in? Photoshop saves them as a .psd file unless you tell it otherwise.

You can't upload a .psd image to Decisive unless you save it as a different format (I use .jpg for non-animated banners, myself) instead.


10-06-2014 12:59 AM #4 jkuzik (Member)

Awesome, I was not saving the file to one that could be uploaded by decisive. jpg works! Thanks!


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