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Click loss - adwords and voluum (3)


09-19-2014 11:15 AM #1 matuloo (Legendary Moderator)
Click loss - adwords and voluum

I have a problem with click loss with campaigns where I buy traffic from adwords and use Voluum for tracking. Id like to hear from guys who run this combo too, do you see similar numbers?

I used to have 1-3% click loss, but recently it went up to 7% or more, which is not good anymore. I did one change tho, I started to buy ads in game apps too, thats when the click loss went up - give or take a day, it didn't happen exactly on the same date. Now I'm trying to figure up whether its normal with games to have bigger click loss or it was a coincidence and the problem is somewhere else.

The bigger click loss started on the 2nd september, so the day Voluum went out of beta, no idea if its related somehow or not.

Anyone?


09-19-2014 01:59 PM #2 caurmen (Administrator)

Have you contacted Voluum support about the issue?

Also, is this in a single geo or across multiple geographic areas?


09-19-2014 02:13 PM #3 matuloo (Legendary Moderator)

Didnt contact them yet, wanted to see what others are seeing prior to making any conclusions. Its pretty much across all GEOs, not tied to any in particular.


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