Home > Questions and Answers > Tracking Questions

Is Voluum freezing up? (4)

08-12-2014 01:54 AM #1 sleenirvana (Member)
Is Voluum freezing up?

I was trying to edit my campaigns in Voluum, and the whole screen freezes. I even restarted my desktop and went on my phone to try to edit it, nothing works. I was wondering if anyone else has the same problem.

08-12-2014 02:29 PM #2 rob_gryn (Member)

Hey,

after deploying the new Rules extensions, users using Firefox 31 and Chrome 31 are experiencing some freezing on the Voluum panel (especially with the drop down menu). Our developers are working to resolve this issue, so hopefully everything will begin to work smoothly soon.

Sorry for the inconvenience.

08-12-2014 08:05 PM #3 sleenirvana (Member)

Thanks zeropark. Should i use explorer instead?

08-13-2014 08:01 AM #4 rob_gryn (Member)

Quote Originally Posted by sleenirvana View Post
Thanks zeropark. Should i use explorer instead?
Everything is working for all browsers now.

Home > Questions and Answers > Tracking Questions