Hello,
Im running an adwords campaign and one of my keywords gets hit multiple times with the same IPs. Im getting bursts of like 30-40 clicks within a few minutes that maxed out my daily budget pretty fast. Also none of those clicks were actually clicking through my LP and Engage in CPV Lab is 0% for those. So it is quite obvious that somebody is sending me fake clicks. I filtered those IPs and blocked them in Adwords, but every morning there are 2-3 new IP addresses I have to block. The keyword is also not crazy competitive, any advice how to deal with that?
Thank you
brainbug
I'm not an Adwords expert, but I seem to recall this is the kind of thing you can report to them and they'll actually take action over.
Worth a try, at least, particularly given you have stats showing that it's very likely they're bot clicks.
I had this happen, they don't really take action and tell you something like this "Our system is perfect and automatically detects fraudulent clicks and then issues a service adjustment which you may see under the billing tab - what your 3rd party tracker says doesn't matter and we don't accept it"
Just block the IP (not sure what you are running on adwords, so can't really tell you if possible or not) or redirect the same IP to another page -- it could be a competitor, or a spy tool, etc.
Mate, call them up and tell them. Worst can happen is iamattila's reply.
They should investigate this...
The only way we found.
You must track and exclude those IPs on daily basis
http://clicky.com/ - This will help you in identifying the IPs and the below article will tell you how to exclude them.
https://support.google.com/adwords/answer/2456098?hl=en
You should get refunds on those clicks - Else report it to Google support and they'll try to help you.
Uncheck the Google Search Partner Network checkbox in advanced settings