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Why are my ads posting 3 hours late... (5)


05-16-2014 03:30 PM #1 zerosixty (Member)
Why are my ads posting 3 hours late...

Anyone else having this issue with Qwaya/Power Editor?

For the last two days, I have scheduled campaigns in Qwaya to begin at midnight Los Angeles time. For some reason (despite confirming campaign launch times in PE), my ads have been getting posted 3-4 hours late. At which point, it looks like FB tries to play catch up (see attachments). This seems to have a fairly big impact on my CPC's...I've emailed Qwaya support but wanted to see if anyone else has experienced this?


05-17-2014 01:53 AM #2 zeno (Administrator)

So, I assume your FB account is on pacific time. Are you 100% sure your server/CPV Lab timezone is also PDT/PST?

Also, what are the budgets of the ad sets?


05-17-2014 04:47 PM #3 zerosixty (Member)

FB is on Los Angeles time...I believe those budgets were $150 each or something. Server/CPV lab are PDT/PST as well. Something is definitely screwy.


05-18-2014 02:11 AM #4 xckt56 (AMC Alumnus)

Same thing was irritating me before, that's just how long it takes sometimes: http://stmforum.com/forum/showthread...l=1#post155412


05-18-2014 03:54 AM #5 zeno (Administrator)

Could just be the pause/resume effect unfortunately... Qwaya can't get around that.

Note that FB is apparently soon to be releasing their own day-parting solution which doesn't involve pausing/resuming, but I have no specific details or a release date.


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