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Resetting CPVLab License? (9)

07-06-2011 09:51 PM #1 machete ()
Resetting CPVLab License?

After setting up my VPS yesterday, I had my CPVLab install moved from a subdomain to the root of my tracking domain. I've already submitted a support ticket late last night and am waiting for a response, but I was just wondering if anyone here knows how to reset or transfer a CPVLab license?

Thanks!

07-06-2011 10:49 PM #2 nusolutionz (Veteran Member)

it think the only way is to contact their support..like you have already done..so just wait for their reply and i'm sure the will solve it quickly ;-)

07-06-2011 10:56 PM #3 joshtodd ()

I just did that today as well. Their support will take care of you, just give them a couple hours.

07-06-2011 11:35 PM #4 machete ()

Thanks guys!

It's almost been 24 hours though...

07-07-2011 01:13 AM #5 hd2010 (Member)

been slow lately

07-07-2011 01:26 AM #6 machete ()

Quote Originally Posted by hd2010 View Post
been slow lately
Well, at least I know it's not just me Finally got the Hotbar and Gamevance toolbars to pop (just keep changing my clock in Windows/Parallels), so at least I'm preoccupied with spying while waiting lol...

07-07-2011 01:46 AM #7 hd2010 (Member)

do a follow up .. robert will answer

07-07-2011 01:54 AM #8 machete ()

Quote Originally Posted by hd2010 View Post
do a follow up .. robert will answer
Okay, sent a follow up to my ticket. Or should I send an email to his support address?

07-07-2011 01:56 AM #9 hd2010 (Member)

just go into the helpdesk for your ticket and do a reply

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