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error with tracking link, STM mobile tracker (4)

04-10-2014 06:32 AM #1 supeyrio (Member)
error with tracking link, STM mobile tracker

i'm at #7 get links. generate a tracking link and when i enter the link, it gives me this wall of text. help please!

Warning: geoip_org_by_name(): Required database not available at /usr/share/GeoIP/GeoIPOrg.dat. in /home/affmarke/public_html/tracking202/includes/devices_detect_inc.php on line 5

Warning: include_once(/home/affmarke/public_html/3rd-parties/wurfl/includes/header_config_inc.php): failed to open stream: No such file or directory in /home/affmarke/public_html/tracking202/includes/devices_detect_inc.php on line 26

Warning: include_once(): Failed opening '/home/affmarke/public_html/3rd-parties/wurfl/includes/header_config_inc.php' for inclusion (include_path='.:/usr/lib/php:/usr/local/lib/php') in /home/affmarke/public_html/tracking202/includes/devices_detect_inc.php on line 26

Fatal error: Call to a member function getDeviceForUserAgent() on a non-object in /home/affmarke/public_html/tracking202/includes/devices_detect_inc.php on line 28

04-10-2014 06:42 AM #2 zeno (Administrator)

The logs say it all - you need to install the WURFL databases in the 3rd-parties folder of your tracking202 install, and need to upload GeoIP databases to /usr/share/GeoIP on your server.

04-10-2014 04:01 PM #3 supeyrio (Member)

Quote Originally Posted by zeno View Post
The logs say it all - you need to install the WURFL databases in the 3rd-parties folder of your tracking202 install, and need to upload GeoIP databases to /usr/share/GeoIP on your server.
hi zeno. thanks for your help, i understand clearly what you say but i do not have an idea on how to go about it. can u provide me some instructions as to how to go about it? thank you so much!

04-11-2014 01:21 AM #4 zeno (Administrator)

Firstly, read this tutorial if you haven't already - http://stmforum.com/forum/showthread...e-Tracker-V3-4

You need root access to your server. Most of this stuff can be done via secure FTP or SSH (e.g. with WinSCP).

You need to upload the GeoIP Organisational database to /usr/share/GeoIP/GeoIPOrg.dat. You get this file by purchasing the database from MaxMind as detailed in the tutorial thread.

You then need to make sure you have uploaded all of the tracking202 files correctly, i.e. make sure the mydomain.com/3rd-parties/wurfl/includes/ folder actually exists. The easiest way to check this is via FTP which is likely how you uploaded the files in the first place.

The latter issues may also stem from permissions - via FTP or SSH you should be able to set the permissions of the entire tracking202 folder to 755 and see if that fixes things.

If you have managed hosting you should be able to get them to help you out with these issues.

If not, and some of these instructions seem unclear, you'll probably want to le-google your way to answers - certain things are easier to understand when you figure them out yourself.

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