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FB Account Issues & Zero Spend - Any Help? (6)

04-10-2014 05:33 AM #1 xckt56 (AMC Alumnus)
FB Account Issues & Zero Spend - Any Help?

Before I go off creating ads and landing pages for an offer I just selected, I tried submitting it and direct-linking it to the offer just to make sure it goes through and FB approves the offer (it's gaming). Set up a redirect to my domain, which then goes to the offer (clean URL, not affiliate link).

I created a new account (not my personal acct) and the ad went through, it's approved, and it's active. Just to get it going, I set a huge reach and high max bid (close to $1), but it still says $0 spent. What gives?

I was seeing this issue before too and it was mentioned in this follow along: http://stmforum.com/forum/showthread...772#post144772

Any ideas on why this might be happening? Should I deactivate this acct and start from a completely clean slate (while running a VM)?

Also stupid rookie mistake on my part... I had an ad go through and be live on my personal FB acct, so I figured why not try testing this offer on my personal FB. Tried submitting it, got disapproved, and then it says my advertising acct for my personal FB is disabled. If I want to get it back, I need to submit my ID and all that.

Now I'm just thinking about what my gameplan should be... any idea on why that other acct's ad isn't running? Should I nix this offer and try another one? Should I create a new acct entirely?

04-10-2014 06:19 AM #2 zeno (Administrator)

Need more info.

What ad type. What bidding mode. Campaign budget. What country. How long did you wait to let the ad(s) start getting impressions.

04-10-2014 07:27 AM #3 xckt56 (AMC Alumnus)

Quote Originally Posted by zeno View Post
Need more info.

What ad type. What bidding mode. Campaign budget. What country. How long did you wait to let the ad(s) start getting impressions.
Sidebar ad, bid for impressions, $10 budget and set max bid $0.85 (just to test this out and see some spend), United Sates. 2.2M potential audience.

It's been an hour so far since I last updated it, so maybe that could be it? Was Skyping with someone else who works FB and he said to wait 3-4 hours...

04-10-2014 07:47 AM #4 zeno (Administrator)

Yes it could take several hours. By bid for impressions you mean flat CPM? Try oCPM. Or raise the budget a bit.

Not sure what everyone else is experiencing but my oCPM-based news feed ads generally take a few hours to pick up traction when they are brand new. If nothing has happened after 3 hours then I might begin to ponder...

04-10-2014 11:26 AM #5 davidwikes81 (Member)

Increase bid $2-$3 and budget to $50. Let it sit for 10-15 hours. Account can be in sandbox.

04-10-2014 04:22 PM #6 xckt56 (AMC Alumnus)

Yay finally seeing some reach and spend this morning, guess I just needed to wait a few hrs - good to know for the future. Thanks guys.

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