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All these changes in UI in TJ and EXO... is a pain... :( (24)

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Hi guys...

What's up with all the changes?

I don't really want to complain much... but aren't changes supposed to be better?

The new platform in TJ is so slow... it takes around 3-10seconds "per page" before it loads... and sometimes a time-out error shows up...

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TrafficJunky could easily win the award for most user-unfriendly interface ever created ... all takes ages to modify, stats is delayed as fuck and now not working at all, if it works I need to click like mad to get some results based on zone, geo or campaign... who ever coded it deserves a slap in the face. Uploading the same amount of banners with exoclick, trafficfactory or whatever system takes 5 minutes, but on TJ I have to spend at least 15 or more. Yes it looks nice, the windows auto-resize and stuff like that, but Im a webmaster I dont need to be impressed with flashy shit, I need fast working system thats as easy as possible to use. Then again, their traffic is among the best you can buy in adult ad-networks so we gotta cope with it.

Exo - thats another story, new system, brought higher bids, less traffic, less profits ... but the quality of traffic improved as they filter it now better.

Oh well, this brings the old saying "dont fix whats not broken" to my mind

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Yah I always thought with the money TJ makes they could do a tonne better job at the interface thats for sure, frustration/10

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I stopped using TJ for this reason. The load time drove me insane!! And you get logged out like every 10 minutes, so annoying... Not to mention them being closed on the weekend, and late at night, so no one to approve my ads... *frustration*

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We have them on board, hope they read this and make some changes. They definitively have the money to

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I dont use TJ anymore because of this. Tracking data shows one time $ 12 spent, then $ 30, then $ 99 and so forth. It's actually a hard task to find out which ads are winners besides the saturation.

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Hey guys, we appreciate all of your feedback. We are still working out the kinks with the new interface. Like most of you, I agree that things don't need to be flashy, they need to be functional! Thankfully, our IT team is in the process of making the changes we have requested. We are working around the clock to make sure the interface better suits our advertisers. If you ever have specific comments or concerns, please do send us an email: support@trafficjunky.net and tell us what YOU would like to see change.

We have also requested a longer "time-out" restriction so that you don't get logged out so frequently. We really do listen, so please do not ever hesitate to let us know what you'd like to see change.

Cheers!

Jen

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Thanks for chiming in Jen, good too see requests from forum members are taken into consideration.

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They most certainly are. If you guys are frustrated, then so are we. I mentioned the above comments and concerns to our Product Manager and we're going to have a meeting about changes that need to be made. We won't rest until things are as good as they can be.

Jen

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Yeah.. another one here that stopped using them except super-lazy campaigns that dont require daily management, otherwise I'd probably be spending mid-X,XXX/day there instead of low-XXX... Session length - yea thats a big one, so annoying. Have to fucking write a damn bot to log in/go to stats - in less than 15(!) seconds.What a waste of time it is - just logging to TJ to check stats.. Let user choose the session length or increase it to 1 hour! Easy. Why insist on such short logged session length anyway?

What I could never understand in regards to traffic networks - is why reinvent the wheel? Clone Adwords interface -> profit. That's it. Why mess with horrific UI solutions that make users wanna pull their hair out and kick someone HARD in the face??? It's all out there, tested, proven, working! No import/export feature in most of the selfserve networks.. Seriously, that stuff is not THAT expensive to develop - but make it easy to work with and your revenue WILL shoot up!
Daum.. [/rant

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I agree with it would be a good idea to allow the user to choose the session length

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and I though it's only me

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Dear TJ,
Before feeling the need to spend all that cash on a site redesign, how about asking your customers for recommendations BEFORE coming out with crap. As a software developer, I can't believe functionality has been lost to 'prettiness'.
Bulk ad uploader should top the list closely followed by increasing session length. The whole site is quite slow. Extending your office hours in the evenings and over the weekends wouldn't hurt either for ad approvals.
Regards,
El Chupacabra

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1) Yeah your office hours need to expand, if you guys are running on a low budget, hire help from the phillipines for cheap...
2) Bulk uploader - We already have to go site by site uploading the same exact image...why not upload once then just select what campaigns you want to put that image in? I work with all sites from TJ...it takes an enormous amount of time to upload ads for each and every single placement. Make a database of our images, then we just select when we make a campaign IMG1 > Youporn
3) Bidding view is still broken after all this time, a lot of times we can't get an accurate reading
4) *This one is a stretch but maybe bump the 300kb to 400kb max?

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Hi guys, we're having a meeting next week about all of this. I've shared all of your concerns with our IT department and we're going to make progress on this. I am taking note of every single comment and concern so I can voice the opinion of the masses. Thank you again for all of your feedback. It's going to help us get to where we need to be.

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Yeah and stop showing porn on the internet!

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I would also like to add... "easy campaign editing/duplication"...

and yes... the "MASS image" uploader really needs to be implemented...

and please have at least 16hours or better yet 24hours for "WEEKDAYS" ad approval... Weekends can be a good 2 day-offs... but for ad approvals... we need to be able to create/upload/get approved ads as fast as we can...

We are here to make tests and more tests... and it is really hard to do a test if we have to create a new campaign... upload new images.. and etc...

we basically only need to modify a few things like: image (add/remove them)... and our urls are the same...

or we can try to expand from one spot into another site spot... in the current condition.. i think you will have to create a new campaign and get into that new spot to accurately track that new spot...

the one campaign + multiple spot + multiple geos... is just a bit messy to deal with...

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Ok, let me give you my opinion too, there are some thing I can live with but some are totally horrible :

1. The Horrible
- delayed stats - every other network shows almost current data, delayed max 30 minutes or so. With you, I have to wait for the analytics tool to update with the data until the next day, thats simply unacceptable and makes optimizing banners very hard and time consuming.
- the analytics tool - why in the fcking hell do you need a separate application for stats? So when cutting banners I have to open another window, look up the banner there, then go back to the original TJ interface and look it up there and pause. Every other network allows me to check stats and pause banners in the same window. I want stats and management in the same place.
- sloooooooow speed of the whole interface - the first thing I do in the morning is to check stats and ad-spend, I open 5 windows - each for one ad network I use and while I already know the numbers for the other 4, I'm still waiting for TJ to fully load. The next thing I realize that I still wont be able to see yesterday spend for my TJ campaigns untill 11-12 am my time because its simply not there from some reason - this is another HORRIBLE thing. Once it finally shows up in the TJ interface and I go to the analytics tool to see the banner performance, another slap in the face, the spend doesnt match for yesterday - have to wait few more hours for the analytics to update too ---- aarrrrggghhh
- banner management - you have by far the worst creative management system I have seen in the current ad networks - a lot of it has to do with the speed of the interface again cause it all takes ages to do something. I also really miss some dynamic network tokens, you assign IDs to banners so why not pass them on to the tracking solutions with a token? Now I have to add a parameter at the end of the url for every banner, dynamic token would really make it simpler. Bulk uploader would be really nice too or as someone else mentioned - let us pick what banners to move to what campaigns when they are already in the image bank.
- another smaller feature that drives me nuts sometimes is those "moving" windows - for example I upload a new banner, the upload windows goes away and I want to continue editing the parameters, so I want to click into the "banner name" field but just before I click, the whole windows moves up and I always hit the http/https selection ... this is minor problem really but why does it have to move? I know how to scroll
- mobile traffic - I just recently started to test your mobile traffic and I dont like the fact you have it setup like small networks - so its not one site per spot, but several ones.
- banner size - you could increase it a bit, 300kb is a problem with animated banners. btw - how about letting us use animated gifs in more spots?

I could go on but thats pointless, the major problems are - LOOOOW speed, delayed stats and the need to use the analytics separately, absense of dynamic tokens and complicated banner management.

To name some positives too : you have the best filtering system - if I buy desktop traffic only, then its 99% or more desktop unlike with some other networks where they throw in tablets and mobile users in higher %. Same for GEO targeting, you have probably the most accurate too. Quality of the traffic is high too but that comes with the fact you only sell ads on a limited number of quality sites.

Hopefuly you can incorporate some of my suggestins

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Psssssssshhh please: we do not show porn, we show ads to people who WATCH porn

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Hi there,

Just in order to keep you posted, the meeting mentioned higher in this thread was today.
All these recommendations were compiled and given to IT, we will now push all we can so theses changes are made quickly.

I will now leave you with some food for thought:

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Hello everyone,
In order to make things right we created a very short survey for our users.
If you are a TJ advertiser and have not taken the survey yet, it's a good time to let us know what you like / dislike about our interface.
https://docs.google.com/forms/d/1OD1...wzMew/viewform

Thank you STM people, you are awesome

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What a useless survey.

There's already been tons of tips in this thread to improve TJ's interface. You guys make 100k+ profit daily, how hard is it to hire a competent developer to do it?

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As you can see if you clicked on the link, we do not ask you for help in doing the development work, we ask you what kind of features or improvements (if any) you would like to see on top of what is listed here.
We also try to assess how good / bad we are faring right now in several areas in order to prioritize the work based on what appears to be the most frustrating.
If, as it seems based on your comment, you are happy with the improvements already mentioned in the thread, you will be happy to know that most of them are already addressed by our developers.

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Hey Jen, trust me that I understand you when you posted that image and I know what is happening there. I worked as a Webmaster, developer and as QA for a few years.

One word: Bureaucracy I worked for the Gov for 5 years and I had to quit the job because They planned everything without the participation of the end-users. Lot of useless meetings that were just wasted hours (some days not even 1 hour of work done). So, after a year of meetings and planning, developing, testing, deployment we had to throw everything in the thrash, even with simple applications. Why? because nobody asked the users what they wanted!

Application Development Cycle should have constant feedback from the end-users. Not only before starting the project, it is an ongoing thing, Feedback -> Plan -> Develop -> (Technical and Performance Test before the User get to Test it) -> Then more user feedback, go back to step one.

The day they took my observations into consideration (which almost cost me the job) we accomplished in 3 months what we didn't in 2 years.

I know this is more usual in Gov institutions, but in large private institution it would be the same, to some degree.

Just my 2 cents!

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