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How Slow Is Sitescout?? (7)


03-25-2014 03:37 PM #1 dynamicsoul (Member)
How Slow Is Sitescout??

Man,

I'm losing the will to live.

Nearly 2 days most of my campaigns take to get active.

Surely they must be able to approve campaigns faster than that. It seems to be getting slower since the new platform launched.

DS


03-25-2014 06:04 PM #2 caurmen (Administrator)

Yep, I've always found Sitescout to be a bit on the leisurely side when they're approving things, although 2 days is getting a bit silly. Might be worth prodding your rep over there and asking what's up.


03-25-2014 09:00 PM #3 dynamicsoul (Member)

yeah I did. Matt emailed me back, said he had given them a kick, and when I logged in they were set away. lol.

How lazy are the approval team??


03-25-2014 10:52 PM #4 johnnygood (Member)

Same experience but when I had emailed their support I was able to get rep that was speeding this process slightly but not that much :P Still on one day had to wait for 3 days to get campaign running.

Thanks,


03-25-2014 11:00 PM #5 auditor (Member)

Call up your rep. You should find his extension number under the Help drop-down in the beta version. I spent an hour on the phone with mine today and he was very helpful.


03-26-2014 05:19 PM #6 fatmach (Member)

Same issue here. Seems to be worse as of the last three days


04-02-2014 10:56 AM #7 johnnygood (Member)

You wrote it on 26 It might have been due to adtech

Thanks,


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