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Ads stop with impressions? (11)

03-24-2014 01:59 PM #1 ari_ (Member)
Ads stop with impressions?

Legit FB account, mostly used to buy likes or promote brands, no weight loss, no aff offers, all ads are approved.
BUT, last few days none of the campaigns get any impressions. Anyone ever seen this before?

03-24-2014 06:14 PM #2 ari_ (Member)

And this was resolved - I upped my bids a lot for a bit and that seemed to help.

03-26-2014 11:14 PM #3 lukaboz (Member)

Quote Originally Posted by ari_ View Post
And this was resolved - I upped my bids a lot for a bit and that seemed to help.
Does it end up costing you a high CPC or?

03-27-2014 10:22 AM #4 magnetic (Member)

I have the same problem with some campaigns. Tried CPC, CPM and even oCPM, still getting very few impressions tho. My target group is 160k ppl but limited to iPads on Wi-Fi... Even that, 20 impressions after one day is ridiculously low.

03-27-2014 10:42 AM #5 zeno (Administrator)

There must be some problem somewhere... though i'm not sure what it is!

What bids are you using specifically? - and are we speaking of newsfeed ads?

03-27-2014 11:00 AM #6 magnetic (Member)

Quote Originally Posted by zeno View Post
There must be some problem somewhere... though i'm not sure what it is!

What bids are you using specifically? - and are we speaking of newsfeed ads?
Currently NF, but happened with RHS few days ago as well. They recently switched my account to a new structure. Just to be sure I set my bids like two times higher then suggested ones (both CPC and CPM) and it didn't help at all. I just received a few more impressions and one click in oCPM mode, but it's stuck now as well.

I'm seriously angry and considering that I'll address this issue to our Facebook account manager even it's not related to our company's account.

03-27-2014 11:15 AM #7 zeno (Administrator)

If oCPM on default bids isn't giving impressions then something is definitely wrong.

03-27-2014 11:29 AM #8 ari_ (Member)

This is similar to the same problem I was having. OCPM and sometimes just no traction. I think it might be because of low testing budgets and desired markets - i.e. an audience of shoppers. Not sure though. I get it specifically with click to website ads, less with with promoted posts.

03-27-2014 04:40 PM #9 magnetic (Member)

I doubled the test budget, still nothing. I've just copied all ads to another account, will let you know. What country are you targeting? It's happening in UK for me.

03-27-2014 06:05 PM #10 lukaboz (Member)

Quote Originally Posted by magnetic View Post
I doubled the test budget, still nothing. I've just copied all ads to another account, will let you know. What country are you targeting? It's happening in UK for me.
I tried on 5 diff accs or so (diff campaigns), same issue.
I tried for AU,US,UK,CA etc

03-27-2014 07:40 PM #11 radgzc (Member)

Quote Originally Posted by lukaboz View Post
Does it end up costing you a high CPC or?
I doubled my bids on one campaign and even with a high ctr (.2xx on rhs) it nearly doubled my cpc cost which obv tanked that campaign.

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