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Voluum and Correct Postback Set-Up - Point me in the right direction (8)

03-03-2014 07:21 PM #1 timmydeleu (Member)
Voluum and Correct Postback Set-Up - Point me in the right direction

Hey Guys I need some guidance setting up my postbacks.

I'm using Voluum and I know not many of you use it but I will explain what I don't understand.

I set up a campaign in Voluum. I've been getting a few postback errors and 1 conversions. I also seem to have a conversion in the affiliate network that hasn't been picked up by Voluum.

Can you guys take a look at the following:

My offer URL looks like this:

Code:

http://ad.zanox.com/ppc/?26378859C2007352878T&zpar0={clickid}

I need to pull in the click id via the postback URL

The posback looks like this:

Code:

http://8mgcy.trackvoluum.com/postback?cid=##zpar0##&payout=##commission##&program=##program_name##&subid=##suba_id##

I'm using zanox as an affiliate network.

I've asked them for help but they always point me to their documentation which is here:

http://help.zanox.com/browser

If you click on Publishers FAQ's

then ===> Real-time tracking with Shared Tracking

You will find all the documentation regarding their tracking system.

Hope one of you can point me in the right direction!

03-03-2014 08:30 PM #2 kokofai ()

According to the link you put in Voluum, you are passing the clickID to zpar0.

So the postback that you showed to us should be correct and working as it is calling the value on zpar0 and postback to your tracker:

Code:

http://8mgcy.trackvoluum.com/postback?cid=##zpar0##

Everything seems fine on my end. Try to check your affiliate network stats and see if Voluum is passing any clickID (looks like this "c3AG4JAR023OSFV9GKSQ15IO0Q") to zpar0, or if the network is picking it up.

03-03-2014 11:07 PM #3 zeno (Administrator)

As Kokofai said, the postback to Voluum is much simpler - you are sending back information Voluum doesn't need nor expect. Also, depending on the system used by an affiliate network, it is often unwise to send unique clickIDs as the first subid - might pay to pass the clickIDs as zpar1 or zpar2 for example.

03-04-2014 04:04 PM #4 olympus_max (Member)

I had quite a few issues with the postback as well with Voluum. I had both the clickid in the offer and on the automatic add clickid in the traffic source setup. Normally, it's suppose to detect the clickid in the offer and not place it, but I think something must have been screwing with it. I removed the clickid from the offer and everything worked great. I'm not sure why that was the issue because there have been multiple people that had the same setup as me previously that had things working perfectly for them.

It's worth a shot! Hope it helps!

03-05-2014 12:36 AM #5 timmydeleu (Member)

Originally Posted by olympus_max

Hey Olympus,

If you remove the click Id then how does it track conversions?

03-05-2014 01:55 AM #6 olympus_max (Member)

There is an option in the affiliate network tab that says to append click id's to offer urls. That's what I checked, then I did not add the click id on the offer link. http://screencast.com/t/cI8BTK5x9

03-05-2014 02:22 AM #7 zeno (Administrator)

I'd avoid using that and just add the clickID to each offer URL manually - that way you know exactly what subid it is coming in as, you can move it to other subids if you want, and you don't have to remember to add something like &s4= to the end of every offer URL.

03-05-2014 11:01 PM #8 timmydeleu (Member)

@Olympus and Zeno

I actually checked that and added the clickid at the same time. I removed that option and changed the subid to zpar2.

Let's see what happens.

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