Home >
Paid Traffic Sources >
Mobile
I just got 3000 wrong clicks from Inmobi, what would you do? (10)
02-04-2014 11:44 PM
#1
dario (Member)
I just got 3000 wrong clicks from Inmobi, what would you do?
I usually don't get a lot of traffic for this ad group because of its tight targetting. Today I got 3K clicks, from many different carriers and mobile OS. Strange thing: I edited the URL and the clicks were still coming even if the ad group status became "Pending Review".
Only pausing it stopped the random traffic. Basically I wasted more than $150
Did it ever happened to you ?
What would you do in this case ?
02-04-2014 11:49 PM
#2
jdenhaan (Member)
What does your account manager say?
02-05-2014 03:01 AM
#3
deondup (Member)
This happens a lot and to be honest, 3000 clicks is not that bad. I've had MUCH worse.
Its most likely from a fraudulent publisher using proxies/bots.
Look at your IP reports and sent your AM the reports by country and by IP.
02-05-2014 09:06 AM
#4
infiniti108 (Member)
Originally Posted by
dario
I usually don't get a lot of traffic for this ad group because of its tight targetting. Today I got 3K clicks, from many different carriers and mobile OS. Strange thing: I edited the URL and the clicks were still coming even if the ad group status became "Pending Review".
Only pausing it stopped the random traffic. Basically I wasted more than $150
Did it ever happened to you ?
What would you do in this case ?
I guess you increased your bids for that particular ad group and got your ads exposed to new publishers. Were those clicks coming from one pub only? If yes, ask your Account Manager block it completely. Also, check in your inmobi reporting the number of clicks they have billed you for. You might have been billed much less than $150 for that random traffic.
02-05-2014 01:00 PM
#5
chrisx (Member)
Had the same issue with inMobi and from my experience they don't give a f*** even if you send them screenshots and whatever
02-05-2014 01:44 PM
#6
infiniti108 (Member)
Originally Posted by
chrisx
Had the same issue with inMobi and from my experience they don't give a f*** even if you send them screenshots and whatever
They have so many affiliate advertisers that they indeed don't care and don't bother with refunds(especially for brokered inventory). If you come and waste a few hundreds or thousands with them and quit, there will always be others. "One will, one won't, so what? Next!" That's the attitude. Unless you show them that you are ready to be spending $1000+ on a daily basis and you are a valuable advertiser. But that's a common issue across all networks and inMobi is one of the best.
02-05-2014 05:58 PM
#7
angelinvest (Member)
yeah, seems like it was from bot clicks.
Bot clicks are growing in mobile for last time.
Can get a refund from network with providing appropriate report
02-08-2014 06:52 PM
#8
stackman (Administrator)
They'll fund your account for bad clicks, just tell them and have some proof.
02-08-2014 07:41 PM
#9
kokofai ()
I had similar issues in the past. Just talk to your account manager and send them the proof.
They refunded $500 to me in the end.
02-08-2014 08:56 PM
#10
bbrock32 (Administrator)
They are a decent network if you take the time and explain to your rep there.
I've had balance refunded a couple days there.
Home >
Paid Traffic Sources >
Mobile