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Neverblue problem I have today (5)

11-14-2013 03:07 PM #1 dario (Member)
Neverblue problem I have today

Today the 2 offers which I'm running at an increased payout are converting at the standard payout.
What about you ??

This is the first time i've seen this problem with NB in 2 years, and my AM is on vacation until Nov. 18th (just a coincidence i guess..) so i can't get a quick answer from them.

11-14-2013 03:35 PM #2 htgred (Member)

You should have a contact in your interface for Network manager.

I have had issues when AM was away, and they will handle it for you. So hit up network manager right away.

11-14-2013 04:00 PM #3 jrf23 (Member)

Same thing is happening to me on Neverblue. I am contacting my AM. I'll let you know what I discover.

11-14-2013 06:45 PM #4 dario (Member)

Quote Originally Posted by jrf23 View Post
Same thing is happening to me on Neverblue. I am contacting my AM. I'll let you know what I discover.
My custom payouts have been restored

11-15-2013 03:23 AM #5 maynzie (Moderator)

This has happened heaps of times to me, advertisers bump me, works well for a day then boom the scrub? goes on and it converts as if it wasn't bumped at all.

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