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Diffrent no of clicks shown by exoclick and my network? (6)

10-21-2013 03:27 PM #1 santhej (Member)
Diffrent no of clicks shown by exoclick and my network?

I have been promoting a dating site from upforitnetworks on xhamster through exoclick.I ran a campaign today and in exo click it shows as 3 clicks and in my upforitnetworks account it is shown as 75 clicks...whats happening here?i have no idea?

10-21-2013 05:14 PM #2 andyvon (AMC Alumnus)

2 reasons I could think of:

1) There is a bit of a lag with Exoclick stats, so they aren't exactly in real time. Wait to see if it evens out after some time.
2) A certain amount of traffic will "leak through", e.g. visitors from GEOs outside of your target market. Exo won't bill you for that and in turn won't show it in the stats.

10-21-2013 07:32 PM #3 bbrock32 (Administrator)

If you are refreshing your stats every 5 mins that it's definitively the lag

Exo takes up to 1 hour to update stats.

11-20-2015 08:23 AM #4 timblass (Member)

Does anybody know there contacts???

11-20-2015 12:13 PM #5 dlegia (Member)

Exoclick have a representative here in STM - http://stmforum.com/forum/showthread...ork-now-on-STM

11-23-2015 09:08 AM #6 exoclick (Member)

Hi guys,

If you are having any issue, you can contact us through our contact form or by PM on this board.
Just make sure to send us your ExoClick login and email address so we can have a better view of your case.

Best,
ExoClick

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