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STM Tracker not tracking properly? Bad setup on my end? (2)


04-04-2013 09:24 AM #1 weekendwarrior (Member)
STM Tracker not tracking properly? Bad setup on my end?

Original post is here but haven't got much support there.

I installed the GeoIP db, and sent just a few clicks to make sure the carrier/brand/brand/model, etc detection was working properly. However, I don't think it is setup properly. When I select carrier (or any of the other possibilities such as brand, model, etc.) in the Group overview, it comes up with [no carrier] for all the clicks. Why is this and how do I resolve it?

Do I need to install any other DB other than the GeoIP stated in the instructions?

Thanks.


04-04-2013 10:54 AM #2 caurmen (Administrator)

Sorry, I missed your post over there. My bad.

As bbrock said over there, check if you've got the appropriate PHP mod installed. If not, you'll need that for the system to work.


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