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I need help with exoclick account verification (8)

03-14-2013 06:04 PM #1 dimon (Member)
I need help with exoclick account verification

Hello,
My exoclick's account has status unverified (because it's a new russian's account).
For verification I need someone that can vouch for me!

I will be very grateful for help

03-14-2013 08:57 PM #2 fjk87 (Veteran Member)

You're talking about VAT ID verification ? If so, that's nothing to do with vouch, haven't had that problem back when I joined Exo.

03-14-2013 09:06 PM #3 drughi (Member)

yeah, even i from belarus, my account is Verified, and i haven't had that problem

03-14-2013 09:38 PM #4 blue_bird (Member)

Sometimes Exoclick will ask you to verify that you own the domain where your LP/Tracker is located. They will ask you to verify ownership by sending a screenshot of whois, etc.. One way to speed up this process is to turn off whois protection when you submit your first campaign, until it's approved. This only has to be done once.

03-14-2013 09:47 PM #5 dimon (Member)

No, I'm talking about the verification of my account (now status - unverified, I can't create a campaign, but I can add money ).
This is new rules in exoclick.
I know few peoples (two + I am) who have this problem.
drughi - for e.g. http://gofuckbiz.com/showthread.php?t=34347 (ALARM! Russian Text)


My Way :
1. I created new account (my first account in exoclick)
2. Account status: verified! Fine!
3. I added funds
4. I try create new compaings:
- adult dating (m.flirt and m.benaghty)
- tracker - http://track.mobafftracker.com/

5. Account got status: unverified

6. Account locked!
"Your account has been blocked. Please contact our support for more information."

7. And I'm got message:
Your campaign has been put on hold because your account has been flagged as "High Risk" by our security filters and we need to complete the verification on your account.
In a first step we would like to ask you if there is someone that can vouch for you?
Do You come with a recommendation from other Exoclick clients, or did you meet ExoClick on any event?
If your answer is positive, please send us the name and contact details of this person.



High Risk?????? WTF

03-14-2013 10:23 PM #6 drughi (Member)

try to contact Amy Szabo (skype: amy.exoclick) and tell her about your problem

03-15-2013 07:00 AM #7 marcovandaar (Member)

Just call them.......

03-20-2013 12:28 PM #8 creathinker (Member)

Quote Originally Posted by marcovandaar View Post
Just call them.......
yeah agree... I've already resolve about 2 - 3 issues just by direct phone call them.

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