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Is this weird, or am I overreacting? (36)

03-13-2013 09:27 PM #1 bizfreak22 (Member)
Is this weird, or am I overreacting?

So I've been running a FB app dating offer in the US for the past couple days, with a lot of success. My cpc is treading between 0.08 - 0.15, which is pretty damn good for US (I think). In the last 20 minutes, I had 134 clicks but 0 conversions. For a FB app, where someone just has to click "Go to App" and it counts as a conversion, I think it's highly improbable that nothing converted. Over the past two days the CR for the same offer is at 13.936%. Does this happen to you guys, some parts of the day are like this where nothing converts? Or is it a bit strange...?

03-13-2013 09:38 PM #2 sandyone (Member)

My first thought is a spy.

Do spy app results allow folks to click on the actual ad and thus result in non converting clicks being registered?

03-13-2013 09:46 PM #3 bizfreak22 (Member)

Quote Originally Posted by sandyone View Post
My first thought is a spy.

Do spy app results allow folks to click on the actual ad and thus result in non converting clicks being registered?
I am not exactly sure what you mean. Something else that's weird, unless FB didn't refresh the daily spend, it's been 45 mins already, I didn't get charged for all of those clicks. Prosper registered them, so did my affiliate network, but FB didn't charge me for them yet. Ugh, getting frustrated, never seen this before..

03-13-2013 09:49 PM #4 Philwil (Member)

Quote Originally Posted by bizfreak22 View Post
I am not exactly sure what you mean. Something else that's weird, unless FB didn't refresh the daily spend, it's been 45 mins already, I didn't get charged for all of those clicks. Prosper registered them, so did my affiliate network, but FB didn't charge me for them yet. Ugh, getting frustrated, never seen this before..
Also you running this direct?

03-13-2013 09:49 PM #5 2modest (Member)

Is it are you interested? sounds like my day too.

03-13-2013 09:50 PM #6 mehdi (Member)

Unexplicable bad days can happen, it's just the way it is but on a larger timeframe cr% is pretty stable



Mehdi

03-13-2013 09:51 PM #7 maximallimit ()

Quote Originally Posted by 2modest View Post
Is it are you interested? sounds like my day too.
I'm getting all my Are you interested? ads denied, reason being landing page not compliant or something like that. I'm running direct, so thats weird.

03-13-2013 09:51 PM #8 bizfreak22 (Member)

Quote Originally Posted by philwilrgm View Post
Also you running this direct?
No. It's through a network. If you meant direct linking, then yes.

03-13-2013 09:55 PM #9 bizfreak22 (Member)

Quote Originally Posted by 2modest View Post
Is it are you interested? sounds like my day too.
No, but is your FB account being weird? My campaign names are changing after I select "create similar ad"...changes to a url....also the daily spend is not calculating correctly, so far they didn't charge me for all of those clicks.

03-13-2013 09:57 PM #10 bizfreak22 (Member)

Quote Originally Posted by mehdi View Post
Unexplicable bad days can happen, it's just the way it is but on a larger timeframe cr% is pretty stable



Mehdi
I just don't know if that's statistically possible lol, I can understand 0 conversions to a web offer, but a FB app? Out of 135 clicks not one person clicked "go to app" .... makes it very hard to believe.

PS: Read through your thread bro, extremely motivational, congrats on your success!!

03-13-2013 10:06 PM #11 everest2012 (Member)

Things are running as normal for me, but I have had problems with AYI yesterday (approx 80 clicks yesterday and 0 leads, on three networks). Still trying to find out wtf happened, but for the time being I've dropped the offer entirely.

03-13-2013 10:10 PM #12 mehdi (Member)

Did you guys check your links and everything ?

You should know though that yesterday and today cr% is down, and that's over xx xxx clics.

@bizfreak thanx, glad you liked it mate



Mehdi

03-13-2013 10:51 PM #13 paycoguy (Member)

Quote Originally Posted by bizfreak22 View Post
No, but is your FB account being weird? My campaign names are changing after I select "create similar ad"...changes to a url....also the daily spend is not calculating correctly, so far they didn't charge me for all of those clicks.
Have you checked your visitor stats? Are they all coming from the same IP?

From my experience, FB only charges you a maximum of 2 clicks from the same IP.

03-13-2013 11:07 PM #14 bizfreak22 (Member)

Quote Originally Posted by paycoguy View Post
Have you checked your visitor stats? Are they all coming from the same IP?

From my experience, FB only charges you a maximum of 2 clicks from the same IP.
Yeah, I did. They are all different, that's the weird part....all unique visitors. Two hours later, still not charged for them.

FB is also being really weird today, I've been running another campaign for at least an hour now and the CTR is not refreshing.

03-13-2013 11:21 PM #15 2modest (Member)

I use power editor so i don't have the naming problem. i think that's just the default name fb gives your ads. you can change it after.

Quote Originally Posted by bizfreak22 View Post
No, but is your FB account being weird? My campaign names are changing after I select "create similar ad"...changes to a url....also the daily spend is not calculating correctly, so far they didn't charge me for all of those clicks.

03-13-2013 11:23 PM #16 Philwil (Member)

Quote Originally Posted by mehdi View Post
Did you guys check your links and everything ?

You should know though that yesterday and today cr% is down, and that's over xx xxx clics.

@bizfreak thanx, glad you liked it mate



Mehdi
Overall cr% on Fb? I just started using my new personal account 2 days ago, so trying to reactivate my previous winners.

Fb is glitching though, campaign name keeps changing.

03-13-2013 11:25 PM #17 2modest (Member)

I'm running a LP that typically converts at 5%. today 800 clicks 20 conversions = 2.5%


Quote Originally Posted by everest2012 View Post
Things are running as normal for me, but I have had problems with AYI yesterday (approx 80 clicks yesterday and 0 leads, on three networks). Still trying to find out wtf happened, but for the time being I've dropped the offer entirely.

03-13-2013 11:27 PM #18 bizfreak22 (Member)

Quote Originally Posted by philwilrgm View Post
Overall cr% on Fb? I just started using my new personal account 2 days ago, so trying to reactivate my previous winners.

Fb is glitching though, campaign name keeps changing.
CR is terrible today, 9.723%. But it's also including those 140 phantom clicks with 0 conversions. I am getting the same glitches with the campaign name. Check your daily spend, clicks, and ctr...are they reporting correctly for todays campaigns?

03-13-2013 11:30 PM #19 mehdi (Member)

9% cr terrible ? or is it 0.9% ?

I'd take 9% all day long :P



Mehdi

03-13-2013 11:39 PM #20 2modest (Member)

I'd kill for 9% :P

Quote Originally Posted by bizfreak22 View Post
CR is terrible today, 9.723%. But it's also including those 140 phantom clicks with 0 conversions. I am getting the same glitches with the campaign name. Check your daily spend, clicks, and ctr...are they reporting correctly for todays campaigns?

03-14-2013 12:07 AM #21 bizfreak22 (Member)

I'm averaging 13.557% this week. Ok, maybe I am exaggerating on the "terrible" aspect.

03-14-2013 12:09 AM #22 mehdi (Member)

Well enlighten us, on how many clics ? and direct linking ?

I can't figure out how, if you're not using a lander and we're using probably the same networks, i'm only getting close to 10% on some cupid apps but with lower payouts..


Mehdi

03-14-2013 12:17 AM #23 maynzie (Moderator)

Could be tech issues, could be them split testing new lander, could be scrub.

Get in contact with your aff manager and have them ask the advertiser if there was any technical problems, other then that just keep working if its back to normal as Mehdi said this shit does occur a lot

03-14-2013 12:43 AM #24 zeno (Administrator)

You had 140 phantom clicks which FB didn't charge you for, which probably means they weren't legitimate - consistent with zero conversion rate. Now your CVR, including those clicks, is at about 10% and usually sits around 13.5%. Are you Overreacting? Yes. Though if those clicks then get charged for you have my permission to react in an overly manner.

03-14-2013 12:53 AM #25 Philwil (Member)

Just set up a new offer today on fb, and saw a high amount of clicks on the network statistics for just a 8 dollar budget. On fb the clicks are muuuch lower. Its like 250 on the network, on fb showing 20. So I assume they are fb bots and reviewers or something Hence why not charged for them.

03-14-2013 01:35 AM #26 2modest (Member)

Another 200 clicks since this post and not a single conversion. Way in the red today.

Quote Originally Posted by 2modest View Post
I'm running a LP that typically converts at 5%. today 800 clicks 20 conversions = 2.5%

03-14-2013 02:07 AM #27 bizfreak22 (Member)

@Mehdi

Yep, all direct. The stats that I mentioned were for this week so far, 5,825 clicks - 800 conversions. That's for my main network. When I first started, I tested different variations of targeting, broad vs tight. Targeting a demo of 70-300k max works well for me. So for one offer I'll have a bunch of segments, males vs females, age groups, keywords, etc. In my limited experience, some cupid apps have a tough time converting, I split tested a bunch of those offers.

@maynzie

I emailed her, waiting to hear back. I am sure that it's technical difficulties. What I am not sure about is on who's end because FB is being incredibly buggy today. Thanks for the input man, always read your threads, tons of valuable nuggets in there!

@zeno

Still have not been charged so the overreaction is over, for now..

@2modest

Bro, are you running the offer in the US? If so, that's where my phantom clicks came from. I paused all of my US campaigns. International is booming as always

03-14-2013 02:30 AM #28 sandyone (Member)

Bro - no overreaction.

Being passionate about all this a good thing!

03-14-2013 06:23 PM #29 everest2012 (Member)

I'm experiencing the phantom click phenomenon right now as well. $25+ spent over the last little while without a single conversion. Without a single click even registering, in fact. It's possible that their spend reporting is just catching up to previous clicks they sent my way, but I kind of doubt it, as the dollars are still trickling down more slowly now, yet I'm still not seeing any clicks.

Their traffic flow is quite inconsistent as well. My CTRs are pretty huge, so sometimes the flood gates open and a huge amount of clicks comes rushing in. And then for a while, the traffic completely stops (and I haven't touched bids or budgets or anything). Weird weird weird FB.

03-14-2013 06:40 PM #30 zealous (Member)

I just clicked thru the AYU conversion path on a dummy acct and after registering it spit this out:

{"code":-1000}


I think that is a bad thing.

03-14-2013 08:41 PM #31 bizfreak22 (Member)

Quote Originally Posted by everest2012 View Post
I'm experiencing the phantom click phenomenon right now as well. $25+ spent over the last little while without a single conversion. Without a single click even registering, in fact. It's possible that their spend reporting is just catching up to previous clicks they sent my way, but I kind of doubt it, as the dollars are still trickling down more slowly now, yet I'm still not seeing any clicks.

Their traffic flow is quite inconsistent as well. My CTRs are pretty huge, so sometimes the flood gates open and a huge amount of clicks comes rushing in. And then for a while, the traffic completely stops (and I haven't touched bids or budgets or anything). Weird weird weird FB.
Exactly what's happening to me. My CR% is below my typical average right now, thankfully I am paying < 0.10c in the US right now or else I would be in the red. Nothing is converting in the US.

03-14-2013 08:41 PM #32 bizfreak22 (Member)

Quote Originally Posted by zeno View Post
You had 140 phantom clicks which FB didn't charge you for, which probably means they weren't legitimate - consistent with zero conversion rate. Now your CVR, including those clicks, is at about 10% and usually sits around 13.5%. Are you Overreacting? Yes. Though if those clicks then get charged for you have my permission to react in an overly manner.
By the way, I did get charged for those clicks. Now I can overreact

03-14-2013 09:38 PM #33 zeno (Administrator)

Ouch. I guess drop camps to $1 budget and ride it out. The error zealous mentioned doesn't sound good...
Had to throttle all my gaming campaigns today, advertiser's EU server apparently got DDoSed, affected like 4-5 offers. Ugh.

03-14-2013 10:11 PM #34 bizfreak22 (Member)

Quote Originally Posted by zeno View Post
Ouch. I guess drop camps to $1 budget and ride it out. The error zealous mentioned doesn't sound good...
Had to throttle all my gaming campaigns today, advertiser's EU server apparently got DDoSed, affected like 4-5 offers. Ugh.
Dude this is such bullshit. Typically FB updates the clicks, ctr & cpc every half hour, right? Well the past two days, they are updating every 4-5 hours, therefore I have no idea how much I am actually paying per click. I just lowered all of my bids to .10c, we'll see what happens.

03-14-2013 10:29 PM #35 zeno (Administrator)

They usually do, though I'm not often looking in the FB ad manager so I wouldn't know if things are misbehaving. FB is known to have frustrating periods like this with their ad manager. Just wait for the next time you can't pause campaigns or ads, that is an even bigger problem since you can't stop spending.

03-14-2013 10:36 PM #36 everest2012 (Member)

I've spent probably close to $100 on phantom clicks today... Campaign's been paused for a half hour and they're still charging me. Anyone else experiencing this?

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