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FB "We think someone has accessed your account" error.. (31)

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I have bought and used tons of facebooks in my day, I would say well over 50. Well the last batch I bought locally is giving me issues I have never had before. I bought 7 250/day accounts, all aged, all real people. 3/4 I have so far activated have given me the error about "someone accessed/hacked your account" which immediately disables payments. I have gotten only 1 account back of the 3 flagged, and even on one I got the fb owners ID and have sent it in 2 times, to no avail. I'm starting to get worried that my method for accounts is becoming less viable, I really don't know what to think, it's really hit and miss. I used to just attach a card and it was smooth sailing, seems they have implemented a new security feature.

I've read peoples theories about this, that it could be too much of a change of IP, but they are most certainly very near by to me. My only solution right now is to take one of my 3 spare laptops and start putting them at different peoples houses whos FB's I buy with a remote viewer on them and virtual machines to partition the accounts. This is certainly not ideal, but if I can put 2-3 accounts per computer on their native IP's I guess I'll be happy.

My other idea is to take these remaining 3 new accounts and just log in to them and keep them open for a few days, without attaching a credit card. I figure maybe when they are logged in from a new IP and then a card is attached within a set amount of time/too quickly, it could be a red flag. Seems logical, and I'm already doing this now with some accounts.

Last idea is to hook up the credit cards at the persons house on their internet and then transfer them. Most certainly this will work, but I still am unsure if I will get flagged again when I bring them onto my network.

I know no one on here likes to out their techniques when it comes to this, but if anyone has some input that would rock.

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Is the ban immediately after adding the payment method? If so the first thing I would try is to have them add the card to their account.

No one really knows how FB filters work but if they do fingerprint your system (which i'm 99% sure they do because they can identify unfamiliar "devices") at all my bet is that adding a card from an unfamiliar "device" could possibly trigger that flag.

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Indeed, right after I attach payment method, but it's not instant. I normally submit a few ads, sometimes even put up a whole campaign, walk away for an hour, just to return to the dreaded 'please log in to continue' prompt. Most likely this is what is wrong, my device being unfamiliar, but like I said it's pretty hit and miss, and I normally had an almost perfect track record when it came to importing accounts to my unfamiliar device. It really seems as if something changed, or my device has been flagged for something lol. I wont give up that easy though lol, I'll figure this out.

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I would do second last step, I am currently doing that too and yet to confirm. Just do normal fb activities for few days so they whitelist your IP. Makes bit of sense fb wil lock the account after adding cc on new IP. Also make sure the person doesn't log in, just you.

Btw do you have a new IP for each fb account you use? I'm starting to think it doesn't matter as much.

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I'm facing the same problems but i would take a guess that fb have more info that they collect on you than before.
Not sure if that is true but i think that maybe fb is getting data about you from microsoft.
Anyway...i have tried yesterday with 2 new c.c's and two aged fb account to get stuff rolling.
The first one was banned after using "Teamviewer"(Remote access")...i still checking how fb can know that i'm using one.
The second one it was a real local swimming team that tried to advertise themselve ..and fb shut down their account as well.

The biggest "success" that i had so far...is to open account...get ads approved and than after one minute the account was banned.

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Weird, did you add CC and ads on the same day as logging from the IP for the first time? Best I think is to get the aged account working on your IP for a few days, do some facebooking and then add CC and create ads.

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These accounts were used by the real owners.
I didnt switch any ip's.

What was strange is that less than one second after i close my "teamviewer"...my friend got sms from fb...telling him that someone else control his computer.
In that point...i'm asking myself WTF?! how fb can know this?!

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Hmm that is odd, unless when you use teamviewer it logs in with your IP instead of the pc you are connected to? But I doubt that, did a quick google and read "It wont show up your own IP address. Teamviewer is just a access for you to control other remote computer. You can connect to your home computer while you're on your office. So when you visit a website on that remote computer, it will show its own IP."

I was thinking of using teamviewer myself but now I am scared lol. Strange stuff!

When my agency account still worked and I was on the go, I would use an android app called PhoneMyPC which lets met remote my pc, with the app I could then fiddle around with the budgets, cpc etc... I had no problems using it, never got the message that someone is controlling my pc.

A few days ago I got a PM from someone who also mentioned getting banned after using teamviewer. How could they know :S

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Got the same thing today. First came an E-Mail saying congratulations, we increased your daily spend limit. Then came the "someone accessed your account" email. So I wrote back and got the "decision is final." It seems like all of the decision is final emails are coming from this Hudson dude. I followed the instructions to reactivate and got this:

Hi Alex,

I have received your message. Your payments will not be reenabled as a security measure. This is final. If you want to advertise in the future you will need to make a new account.

Thanks,

Hudson
Risk Management
Facebook

I went through this crap 3 weeks ago when I got my first daily limit increase. They gave me the account back after two days. Now after receiving that E-Mail, I think I'm pretty much screwed

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Wait wait wait, did Risk Management just condone you making a second account? Surely they jest!

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Dude, it's so frustrating. Either they want to drive dating affiliates out, or their ad platform is buggy when daily limit increases are triggered. None of this makes sense.

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What budget increase was it? From 250 to like 350 or somethhing?

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It's simply Facebook driving affiliates out. There is no better answer to this. Once they see your dating ads or whatever you are promoting and you look like a affiliate, you are gone.

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350 to 500. I didn't even request it, that's the funny part. Nor did I hit the spend ceiling, I purposely kept it around $330 or so.

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If that were the case, why did they reactive my account the first time around? I mean you might be right, I wouldn't doubt it, but why go through the trouble of responding to your emails and then reactivating the ad manager? It's also weird that it only happens when the daily limit is triggered...

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So first bump 250>350 went fine, and then you get bumped after not even hitting the spend limit, thats odd :S
I should be getting my 250$ account this week (my agency one got banned ) and plan to set it around 230 per day (idealy I want 500$) , so even that can cause a raise+ban. ffs.

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No dude, same thing happened the first time. After relentlessly emailing them, I got it reactivated. Now, I am not so sure it will work...I already got two "final" emails today. I sent them my id and a copy of my cc, if that doesn't work I probably won't try again. Plenty of other traffic sources out there to monetize.

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Woah what a headache Hope it works out!

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Thanks, bro. Me too.

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Lets all move on to adults dating guys

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Got my account back yesterday. Submitted my DL & CC, and got the same generated message.."we apologize for the inconvenience, you may resume your campaign blah blah..". I am sure it will happen again when they raise my limit to 750, and 1k...such a hassle.

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Will they re-activate if profile is on other person name and CC on your name ??

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No idea. Using my personal account, got it canned twice, and reinstated twice. Should happen two more times, on $750, and 1k daily limit increases.

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can someone cofirm that IP address doesn't matter? As long as you stick to one IP you should be fine, regardless of previous accounts being used on that IP?

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IP doesnt matters, Location of IP matters!

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I moved to central america from Israel and my (personal) fb account was ban few times because of this.
They saw logging from costa rica and israel at the same day and didnt like it much.

Every 3 weeks or so FB people (Specially lovely BOB) Shut down my account because of this ip differences.

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Got an account banned that i bought on the first day. Used it for 5 days under the new IP and used a new CC.
Followed all the steps but still got a ban. Demotivating stuff

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Does anyone know if you really need to get a new credit card everytime?

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Yes, you "really" do.

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I may be wrong, but I am starting to think that their interface is buggy when it comes to daily spend increases. Both times my account got canned was when I requested a daily spend increase, and when they randomly increased it themselves. I also highly doubt that they have people manually reviewing each and every ad. If I were to take an educated guess, I would have to say they have digital scanning software that scans each image upon approval. They also have software that scans ad copy and compares it to the niche which is being advertised. I would be shocked if they used manual reviewers to go through hundreds of millions of ads per day. Some of the high CTR images which I use would never pass manual approval. The auto generated replies from Derek, Ryan, Hudson, etc are also quite strange. I randomly got the famous "final decision" email a day after my account was reinstated. I'll conclude my blabber with saying that if your account was banned, I am pretty sure if you are relentless enough, you can get it back. Got it banned twice, got it back twice.

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I got the same message as OP a few days ago. I'm still trying to figure out what triggered it as well. It was a fairly new account and it happened just after setting up a first ad...really nothing else suspicious about it IMO. I was on a cell modem, so the IP was fluctuating from time to time.

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